
Sales Co-ordinator
12 hours ago
- Making New Client. New Approach, Daily communication with regular clients
- Customer service: Answer customer queries by phone, email, or chat, and provide information to help customers use a product or service
- Customer retention: Proactively engage with customers to build loyalty and enhance retention
- Customer feedback: Gather customer feedback and share it with product development, sales, and marketing teams
- Technical issues: Analyze and report product malfunctions, and follow up with customers to ensure their issues are resolved
- New features: Inform customers about new features and functionalities
- Training: Train junior customer service representatives
- Teamwork: Work with internal teams to resolve customer issues
- Customer complaints: Monitor customer complaints on social media and reach out to provide assistance
- Customer satisfaction: Ensure customers are satisfied so they are more likely to come back
- Company image: Build a positive image of the company by helping customers
Job Type: Full-time
Pay: ₹15, ₹40,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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