Gainsight Administrator
2 days ago
About the Team
you will serve as the backbone of our CS technology ecosystem, driving operational excellence and empowering our CS organization to deliver exceptional customer outcomes. You will lead the administration, architecture, and evolution of our Gainsight platform while collaborating cross-functionally to build systems that unlock insights, scale workflows, and align with broader company objectives.
How youll make an impact:
Gainsight Administration & Optimization: Own the architecture, configuration, and governance of Gainsight to enable scalable and impactful customer success processes.
Data-Driven System Design: Partner with the CS Ops Data Analyst to design, build, and enhance data-driven workflows, dashboards, and reports to support strategic business goals.
Stakeholder Collaboration: Capture and prioritize business requirements from CS leaders and cross-functional teams, translating them into intuitive solutions for end users.
The must have skills that matter:
- Gainsight Expertise: 5+ years of Gainsight administration experience (Gainsight NXT Certification preferred), with a proven track record of leveraging Gainsight to solve business challenge
Customer Success Acumen: Deep understanding of CS processes, key metrics, and best practices that drive operational excellence.
Technical Proficiency: Proficient in Gainsight, Microsoft Suite (especially Excel), and other analytics/reporting tools (e.g., Tableau, Snowflake or Power BI is a bonus).
Why Youll Love Working with Us?
Work with cutting-edge technology in a collaborative, global team.
Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
Were Great Place to Work Certified (3 years in a row).
Hybrid work model (3 days in office – Prestige Pacific tech Park, Kadubeesanhalli).
-
Senior Developer
2 days ago
Bengaluru, Karnataka, India Commvault Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRecruitment Fraud AlertWe've learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.What To KnowCommvault does not conduct interviews by email or text.We will never ask you to submit...
-
Salesforce Administrator
2 hours ago
Bengaluru, Karnataka, India Zywave Full timeRole OverviewWe are looking for a Salesforce Administrator to join our growing team in Pune. The role will serve as the primary administrator for Salesforce platforms, ensuring smooth operations, user support, and system enhancements. You will work closely with cross-functional stakeholders including Sales, Marketing, Operations, and IT to configure,...
-
Operations Excellence Specialist
3 days ago
Bengaluru, Karnataka, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewWe are seeking an experienced Operations Excellence Specialist to drive operational efficiency across our Go-To-Market (GTM) functions.This role will work closely with business leaders to shape strategy, optimize processes, and ensure the seamless operation of GTM systems.The ideal candidate is both a strategic thinker and a hands-on operator...
-
Customer Success Operations Manager
2 days ago
Bengaluru, Karnataka, India Responsive Full time ₹ 1,04,000 - ₹ 1,30,878 per yearResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you'll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect to...
-
Manager, CS Operations
2 days ago
Bengaluru, Karnataka, India Responsive Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout ResponsiveResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...
-
Customer Success Analyst
17 hours ago
Bengaluru, Karnataka, India Boomi Full time ₹ 5,00,000 - ₹ 8,00,000 per yearAbout Boomi and What Makes Us SpecialAre you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with...
-
Sales Operations Analyst
4 weeks ago
Bengaluru, Karnataka, India BazaarVoice Full timeAbout BazaarvoiceAt Bazaarvoice we create smart shopping experiences Through our expansive global network product-passionate community enterprise technology we connect thousands of brands and retailers with billions of consumers Our solutions enable brands to connect with consumers and collect valuable user-generated content at an unprecedented scale...
-
Gainsight Administrator
6 days ago
Bengaluru, India aPriori Technologies Full time**About aPriori**: aPriori delivers strategic insights for Manufacturers to continuously decide how to design a product and where to manufacture it to optimize cash flow, accelerate revenue growth, and improve margin. This unique collaborative platform combines Product Cost Management, Design for Manufacturability and Sustainability, and Supplier...
-
Gainsight Admin
1 week ago
Bengaluru, India Confluent Full time**Description**: - Position at Confluent India Pte Ltd_ Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving...
-
Admin, Customer Success Platform
3 hours ago
Bengaluru, India LSEG (London Stock Exchange Group) Full timePosition Summary The Admin, Customer Success Platform is a key administrator of the Customer Success Platform at LSEG. They will design, build, validate and adjust workflows, reports and dashboards that analyze customer data from multiple sources, synthesize findings, and trigger actions for CSMs to proactively engage with customers. They will continuously...
-
Enterprise Systems Administrator
1 week ago
Bengaluru, Karnataka, India New Relic Full timeReq ID- FY24|G&A|#5968- Location(s)- Bangalore, India;- Your opportunity- - translate them to effective solutions, and socialize those solutions among your colleagues and business partners.The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers....
-
Salesforce Administrator
4 hours ago
Bengaluru, Karnataka, India Bazaarvoice Full time**About Bazaarvoice** At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented...
-
Instructional Designer
7 days ago
Bengaluru, Karnataka, India ResMed Full timeResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital-and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in...
-
Bengaluru, Karnataka, India Okta Full time**Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...
-
Customer Success Executive
1 week ago
Bengaluru, India Khoros Full timeOverview: **About Khoros and its Value** At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung,...
-
Customer Success Executive
5 days ago
Bengaluru, India Khoros Full timeOverview: **About Khoros and its Value** At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung,...
-
Customer Success Partner Advisor
1 week ago
Bengaluru, Karnataka, India SAP Full time**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...