Business Process Manager-Retail Liabilities-Mumbai

20 hours ago


Mumbai, Maharashtra, India Acura Solution Full time ₹ 5,00,000 - ₹ 25,00,000 per year


Job Description:
  • Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders.
  • Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information.
  • Identification of existing processes for revision / updation.
  • Providing tailor made solutions to Branches for specific business requirements.
  • Provide assistance to product / operations /management.
  • The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank
  • Any process / policies affecting Retail Liabilities customers will have to be routed through this Team.
  • Handling query desk for quick resolution of queries / clarifications raised by channel


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