
Assistant Manager
1 week ago
Company Description
NETPLUS BROADBAND SERVICES PRIV LIMITED is a dynamic broadband service provider based in Ludhiana, Punjab, India. Located at H-Block, BRS Nagar, opposite Gurdev Hospital on Ferozpur Road, we focus on providing high-speed internet services and solutions to our clients. Our commitment to delivering reliable and consistent internet services has made us a reputable name in the industry.
Role Description
This is a full-time, on-site role for an Assistant Manager based in Ludhiana. The Assistant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing a team of employees. Key tasks include monitoring performance metrics, coordinating with different departments, handling customer queries, and implementing workflow improvements to enhance service delivery.
Qualifications
- Team Management and Leadership skills
- Customer Service and Client Relationship Management skills
- Operational Oversight and Process Improvement skills
- Problem-Solving and Decision-Making skills
- Excellent written and verbal communication skills
- Proficiency with office software and IT systems
- Ability to work independently and on-site
- Relevant experience in a managerial role, preferably in the broadband or telecommunications industry
- Bachelor's degree in Business Administration, Management, or a related field
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