Beauty Store Manager – Multi-Brand Retail

16 hours ago

Tiruppur, Tamil Nadu, India Dhr Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title : Store Manager – Multi-Brand Beauty Retail

Reporting To :Cluster Operations Manager

Employment Type :Full-Time

Experience Required :3–5 years in retail management, preferably in beauty, cosmetics, fashion, or lifestyle segments.

Key Responsibilities

The Store Manager is responsible for leading the overall operations of a multi-brand beauty retail store. This includes team leadership, customer experience, sales performance, brand compliance, visual merchandising, and inventory control. The ideal candidate has strong leadership skills, a passion for beauty, and experience in managing multiple premium or luxury brands under one roof.

  • Oversee day-to-day operations including opening and closing procedures.

  • Maintain store cleanliness, organization, and adherence to brand guidelines.

  • Ensure compliance with health, safety, and statutory regulations.

  • Recruit, train, motivate, and lead store staff (Beauty Advisors, Makeup Artists, Cashiers, etc.).

  • Conduct regular team meetings, performance reviews, and coaching sessions.

  • Foster a positive, high-energy work environment to reduce turnover.

  • Drive sales to achieve monthly and annual targets.

  • Deliver exceptional customer service through trained staff and product knowledge.

  • Resolve customer queries and complaints effectively and professionally.

  • Monitor and improve conversion rates, basket size, and average transaction value.

  • Ensure brand representation and compliance for all in-store brands.

  • Coordinate with brand representatives for training, promotions, and new launches.

  • Implement and monitor visual merchandising standards to maximize product appeal.

  • Oversee stock levels, replenishments, and audits while minimizing shrinkage.

  • Coordinate with warehouse and suppliers for stock transfers and returns.

  • Monitor expiry dates, testers, and stock rotation.

  • Execute in-store campaigns, loyalty programs, and promotional events.

  • Collaborate with marketing teams for local events and influencer activations.

  • Maintain daily, weekly, and monthly sales reports.

  • Analyse KPIs and implement action plans for performance improvement.

  • Monitor competitors and suggest strategies for retention and growth.

Key Requirements

  • Bachelor's degree in Business Administration, Retail Management, or a related field.

  • 3–5 years of experience in retail management (beauty, cosmetics , fashion ).

  • Proven leadership and people management skills.

  • Strong understanding of retail KPIs, inventory control, and store operations.

  • Excellent communication, interpersonal, and customer-handling skills.

  • Good product understanding in Beauty & Personal Care, with willingness to learn.

  • Tech-savvy and comfortable using POS systems, MS Excel, and CRM tools.

_ Preferred Skills_

  • Experience with premium/luxury beauty brands (e.g., Nykaa, Health & Glow, Dabur New U, L'Oréal).

  • Strong understanding of skincare, makeup, and beauty products.

  • Certification in retail management or cosmetology (an added advantage).

What We Offer

  • Competitive salary with attractive performance-based incentives.

  • Employee discounts across premium beauty brands.

  • Opportunities for career growth within the organization.

  • Ongoing training, workshops, and brand certifications.

Job Type: Full-time

Pay: ₹45, ₹55,000.00 per month

Work Location: In person

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