Transportation Coordinator

3 days ago

Thāne, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Greetings From DigiFocal IT Solutions PVT Ltd.

One of our client is a digital debt collection agency and BPO company that specializes in accounts receivables management and customer service outsourcing is seeking for a
Transport Coordinator - Night Shift – US BPO)

  • International BPO / ITES
  • 5–8 years of experience in employee transport operations, preferably in night shift BPO/ITES environments.

Shift:

Night Shift (US Timings) – Mandatory

Job Summary:

We are looking for a proactive and robust Assistant Manager / Manager – Transport to handle employee transportation for our night shift operations. The candidate must be hands-on, quick in decision-making, and capable of managing real-time transport escalations for the travelling staff of 600 + people.

Key Responsibilities:

  • Manage end-to-end transport operations for night shifts – including routing, dispatch, and emergency handling.
  • Ensure timely cab deployment and adherence to shift schedules.
  • Monitor real-time cab tracking via GPS systems; take immediate action in case of delays or route deviations.
  • Coordinate with transport vendors to ensure fleet readiness and driver availability.
  • Ensure safety protocols for female employees including panic alerts, call validations, and escort arrangements.
  • Handle night-shift transport escalations and provide quick resolutions.
  • Prepare and circulate shift-wise transport MIS reports and incident logs.
  • Ensure all cabs and drivers are verified and compliant with company and legal requirements.
  • Support audits, compliance checks, and manage vendor SLAs effectively.
  • Liaise with security, admin, and operations teams for seamless employee movement

Candidate Profile:

  • 5–8 years of relevant experience in transport management, preferably in BPO/ITES night shift operations.
  • Strong presence of mind and ability to handle high-pressure real-time scenarios.
  • Excellent coordination, negotiation, and problem-solving skills.
  • Experience working with GPS tracking tools and transport software.
  • Flexible, reliable, and capable of working independently in night hours.
  • Strong communication skills in English and Hindi

If you are interested then contact me on and drop your updated profile to me at

Thanks & Regards,

Gauri Majumdar.

Sr. Recruiter

DigiFocal IT Solutions Pvt Ltd.

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