Mobile Technician

4 days ago


Mumbai, Maharashtra, India Samsungµmax& OnePlus Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Overview: As a Mobile Technician at our company, you will be responsible for diagnosing and repairing mobile devices, delivering exceptional customer service, and carrying out preventive maintenance tasks. Your main responsibilities will include troubleshooting both hardware and software issues, performing routine maintenance procedures, and ensuring high levels of customer satisfaction. In addition, you will play a crucial role in educating customers on the proper usage and maintenance of their devices. Key Responsibilities: - Diagnose and repair mobile devices with hardware and software issues. - Deliver exceptional customer service and ensure high levels of customer satisfaction. - Perform routine maintenance procedures on mobile devices. - Educate customers on the proper usage and maintenance of their devices. - Effectively troubleshoot hardware and software problems. - Work both independently and collaboratively as part of a team. Qualifications Required: - Strong skills in customer service. - Proficiency in maintenance, repair, and preventive maintenance practices. - Ability to effectively troubleshoot hardware and software problems. - Previous experience in training customers on device usage is highly desirable. - Excellent communication and interpersonal abilities. - Technical certification or a degree in a relevant field would be advantageous. If you are passionate about mobile technology, possess the required skills, and are eager to provide top-notch service to customers, we invite you to apply for this full-time on-site position based in Thane.,



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