Technical Delivery Manager
7 days ago
Role & responsibilities
Delivery Manager - Role Overview
Lead the delivery of large-scale, global technology projects for high-profile clients, serving as the primary point of contact for client relationships and ensuring seamless execution across business and technical domains. Drive consultative selling, technical leadership, and governance, while fostering a culture of innovation, agility, and best practices.
Key Responsibilities
- Client Relationship & Consultative Selling:
- Act as the primary client partner, building and maintaining strong, long-term relationships at all levelsfrom operational teams to CXOs.
- Understand client needs and translate them into actionable strategies and solutions.
- Serve as a trusted advisor, providing strategic guidance, handling escalations, and ensuring client satisfaction
- Delivery Management:
- Oversee end-to-end delivery of complex, projects, ensuring alignment with client objectives and company goals.
- Manage multiple stakeholders, including global clients, internal teams, and external partners.
- Implement industry best practices in project management, agile methodologies, and governance
- Technical Leadership & Governance:
- Provide strong technical leadership, ensuring solutions are robust, scalable, and aligned with business needs.
- Understand and discuss technology solutions with clients, including AI and digital transformation initiatives.
- Drive adoption of best-in-class tools, processes, and frameworks for delivery excellence.
- Strategic Planning & Growth:
- Develop and execute strategic plans to achieve client growth targets and expand business opportunities.
- Collaborate with creative, technical, and business development teams to deliver innovative solutions.
- Team Leadership & Development:
- Lead, mentor, and develop high-performing teams, fostering a positive, collaborative work environment.
- Evaluate and improve team performance, ensuring alignment with client and organizational goals
- Hands-on Delivery & Continuous Improvement:
- Maintain a hands-on approach, staying close to project execution and technology trends.
- Promote continuous learning, innovation, and process improvement across the organization.
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