Technical Writer
2 days ago
Job Description
Job Title: Technical Writer
Location:
Job Type: Full-Time
About Us:NWAY Technologies is a leading provider of ERP solutions tailored for the construction industry. Our software helps construction companies streamline project management, financial operations, procurement, and more. We are looking for a skilled Technical Writer to help us create clear, concise, and user-friendly documentation for our ERP solutions.
Job Overview:As a Technical Writer, you will be responsible for developing and maintaining high-quality documentation, including user guides, training materials, and online help content. You will work closely with product managers, developers, and customer support teams to ensure our documentation is accurate, up-to-date, and accessible for various users, from technical professionals to end-users.
Key Responsibilities:● Create, edit, and maintain user manuals, installation guides, release notes, FAQs, and online help documentation for ERP software.
● Develop training materials, including video scripts, knowledge base articles, and quick-start guides.
● Collaborate with developers, product managers, and QA teams to gather technical information and translate it into user-friendly content.
● Ensure all documentation adheres to style guides, industry standards, and best practices.
● Continuously update content to reflect software updates, new features, and industry trends.
● Work with UX/UI designers to create in-app documentation and tooltips to enhance user experience.
Required Skills and Qualifications:● Bachelor's degree in Commerce, Communications, Computer Science, or a related field.
● At least 1-2 years of experience in technical writing.
● Strong written and verbal communication skills.
● Ability to write clear and concise documentation for both technical and non-technical users.
● Experience with documentation and video creation tools.
● Familiarity with basic programming concepts.
● Excellent interviewing, and information-gathering skills.
● Strong attention to detail and ability to work independently.
● Knowledge of content management systems and e-learning platforms is an advantage.
Why Join Us?● Be part of a growing and innovative company in the construction ERP and Mall management space.
● Work in a collaborative and supportive team environment.
● Competitive salary and benefits package.
● Opportunities for professional development and career growth.
If you are passionate about making complex information easy to understand and want to contribute to a dynamic and fast-growing company, we'd love to hear from you Apply now and be part of our mission to transform the construction industry with cutting-edge ERP solutions.
How to Apply:
Submit your resume, portfolio, and a cover letter detailing your experience and why you'd be a great fit for this role to [Company Email].
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