Customer Support

Company DescriptionDatrix IT Services is a leading provider of software solutions, website design, mobile app development, and IT infrastructure support. We are committed to enabling businesses with custom digital solutions, including data cleaning and virtual assistance. With a focus on innovation and quality, we strive to exceed client expectations. Join...

Location: GIFT City, GandhinagarJob Type: Full-timeAbout the RoleWe are seeking a Pre-sales, Customer Training, On boarding, and Support Representative for a global customer base for a financial software as a service product, who learns fast, communicates clearly, and is confident in client-facing settings (video and in-person). You'll blend...

We are looking for a highly skilled and experienced Support Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.Roles and ResponsibilityProvide timely and effective support to customers via phone, email, or chat.Resolve customer complaints and issues...

Work From OfficeWhat We Offer:Canteen SubsidyNight Shift allowance as per the processCampaign AllowanceHealth InsuranceTuition ReimbursementInternal movement through IJPThe Role:Support Engineers are responsible for providing advanced frontline support to Client admins, clients, and partners, solving complex technical challenges, and contributing to...

Role: Customer Support ExecutiveExperience: Minimum 1+ years in a customer-facing role Employment Type: Full-time Shift: Day Shift [1] [2] Working Days: 6 days a week( and 1 rotational Off)Key ResponsibilitiesInteract with customers through email and calls to resolve queries and complaints.Provide support on trading, portfolio management, and...

Key Responsibilities:Interact with customers through email and calls to resolve queries and complaintsProvide support on trading, portfolio management, and account-related issuesCoordinate with internal departments to ensure timely resolution of customer queriesUtilize customer service tools such as Freshdesk and CRM tools effectivelyMaintain adherence...

L2 Support QA Engineer (US Timezone Night Shift) L2 Technical Support Handle escalated issues from L1 support and resolve complex application issues. Troubleshoot production problems by analyzing logs, APIs, SQL queries, and system behavior. Monitor application performance, scheduled jobs, alerts, and system health dashboards. Perform initial RCA and...

Dear All,We are conducting a walk-in drive for support engineers/technical engineers.Date- 27 Dec 2025Time: 10:30 AM to 1 PMVenue- , 15th floor, X Change Plaza DSCCSL Tower, B/H- Hotel Grand Mercure Gift City, Gandhinagar-382355Designation: support engineer/ technical engineer.Experience: Minimum 0 .6 to 1 years0.6 to 1 years work experience in Technical...

Company DescriptionSypram Software LLC is a US-based software development company with over 20 years of experience in creating advanced technology solutions for businesses globally. The company specializes in retail automation, ERP systems, Point-Of-Sale, and Payment Processing. With a dedicated team of skilled software developers, Sypram Software combines...

Sales & Business DevelopmentExplore and target new markets in the agricultural segmentBuild strong relationships with dealers, distributors, farmers, and contractorsAchieve sales targets and support business expansionTechnical Expertise & DemonstrationsShowcase auto-steering and land-levelling systems to customersGuide them on product selection,...