L1 Application Support Engineer
1 day ago
Job Description
Role-L1 Application Support Engineer
Experience - 6 months to 2 yrs
Salary-3.5 to 3.7 LPA
Location- Airoli- Navi Mumbai
POSITIONS- 10 pos
100% Work from Office
Shift- ready for 24*7 shifts
EXCELLENT COMM SKILLS.
Education--BTech, BE, BSC com Sc, OR BCA, MCA (NO DIPLOMA HOLDERS)
NO MECH ENGG, ENTC, ELECTRICAL ENGG, NO FROM NON IT EDUCATION
Candidate Should Have:
- Hands-on experience of APM (Application Performance Monitoring)
- Experience with APM Monitoring tools like Dynatrace and Remedy knowledge.
- Basic understanding of Incident Management
- Basic understanding of SLA/KPIs
- Basic knowledge of Microsoft Excel
- Ability to work from the office
- Ability to commute to the office on self-basis
- Knowledge of Service Desk operation and tools
- Problem-solving skill
- Ability to multitask
- Keep calm under pressure
- Analytical skills
- Verbal and written communication skills
- Collaboration skills.
- Empathy
- Flexibility
- Active listening
- Curiosity
- Action-oriented
Roles & Responsibility
- Ticket Management, assigning tickets to the right team, regular follow-up
- Taking part in incident calls
- Ensuring proper handover by team members.
- Ensuring proper follow-ups are done on pending alerts
- Coordinating with in-house L1, L2 team, and Application Team.
- Maintaining good relationships with clients.
- Client Engagement and Team Engagement.
-
Lead - Application Support
1 week ago
Navi Mumbai, Maharashtra, India Fibocan Llp Full time ₹ 15,00,000 - ₹ 28,00,000 per yearApplication Support Manager with 4–6 yrs for on-site role in Mumbai. Must lead L1/L2 teams, manage 24x7 mission-critical support, ensure SLA adherence, handle incidents, RCA, SOPs, ITIL processes & continuous improvement. Strong comm. skills needed.
-
Java Support Engineer L1
1 week ago
Mumbai, Maharashtra, India Everestek Technosoft Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Description: L1 Support Engineer(Java & SQL Focus)Location: [Remote]Work Hours: US Business Hours | On-Call Support (Weekends/Holidays)Required Experience: 5+ years (Technical Support & Java Programming)Job Summary: We are seeking a proactive and technically strong L1 Support Engineer to join our support operations team. The ideal candidate will have a...
-
Mumbai, Maharashtra, India Avenue Ecommerce Ltd, Dmart Ready Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title: Application Production Support L1 Engineer - Rotational Shifts - Male Candidates onlyEducation: BCA/B.Sc Computer Science/IT Only (Do not apply - B.E. / B.Tech/ MCA/Msc Etc students)Experience: FresherLocation: Powai HiranandaniQualification: • Graduate in Computer Science / Information Technology • Graduate in Science / CommerceExperience:...
-
Navi Mumbai, Maharashtra, India INADEV Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole Application Support EngineerExp – 1 to 4 yrsLocation – Mumbai (Thane)Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm.(No transportation provided)Working Days - 6 days (Monday to Saturday)Primary Skill Set - We need L1 support folks who have supported in General Insurance based projectsApplication Support Engineer Responsibilities:Providing...
-
L1 - Desktop Support Engineer - Mumbai
3 days ago
Mumbai, Maharashtra, India Prodcon Tech Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearExciting Opportunity: L1 Desktop Support EngineerLocation: Mumbai (Work from Office - 6 Days)Industry: Research & Development / Aviation DomainType : Full time and PermanentExp yrsAre you a tech enthusiast passionate about providing top-notch IT support?Join a well-established organization working on an Aviation/Research domain project in the heart of...
-
Backup Engineer L1
2 weeks ago
Navi Mumbai, Maharashtra, India Motifire Management Services Pvt. Ltd Full time ₹ 1,80,000 - ₹ 22,00,000 per yearWe have requirement for Backup Engineer L1 position with our client at Belapur,Navi Mumbai and HyderabadRoles & Responsibility :Day-to-day management of the Backup Solution, in a 24X7 basis round the clock model.Monitoring and ensuring the smooth working of the Solution. Troubleshooting the issue in the solution and ensuring the 100% availability of manpower...
-
L 1 Support Engineer
2 weeks ago
Navi Mumbai, Maharashtra, India Corepeelers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description L1 Engineer (Airport Site)Position: Level-1 Engineer (Airport IT Systems)Location: Airport SiteExperience: Min 6 months (Freshers with good technical knowledge can also apply)Employment Type: Full-time / On-siteWe are looking for a dedicated and proactive L1 Engineer to provide onsite IT support for Airport IT Systems. The role involves...
-
Application Support Engineer
5 days ago
Mumbai, Maharashtra, India Quality Kiosk Software Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per yearApplication Support Engineer SkillAutomation Testing Job DescriptionKey Responsibilities• Monitoring & Incident Management• Monitor RPA bots in production to ensure stability and availability.• Investigate, analyze, and resolve bot failures, errors, and exceptions within defined SLAs.• Provide first and second-level support for RPA...
-
Technical Support Engineer L1
7 days ago
Mumbai, Maharashtra, India Zones Full time ₹ 3,00,000 - ₹ 6,00,000 per yearDescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...
-
Technical Support Engineer L1
1 day ago
Mumbai, Maharashtra, India Zones. Full time ₹ 4,00,000 - ₹ 6,00,000 per yearDescription Position at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched...