Quality Manager

1 week ago


Gurgaon, Haryana, India Mobikwik Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities :

  • Manage a team of quality analysts and oversee day-to-day operation and performance
  • Monitor, train and provide feedback via ATAs and Calibrations for effective performance
  • management. Re-audit a sample set of audits, provide feedback and put a corrective plan to ensure
  • 0% errors
  • Conduct regular performance evaluation
  • Establish a productive and inspiring workplace culture
  • Prepare, maintain and analyse daily / weekly / monthly reports for internal and external consumption
  • Address team members feedback and resolve issues or conflicts if any
  • Handle additional process responsibilities as and when delegated
  • Audit various transactions / processes to ensure no deviation, in a timely manner
  • Provide insights and recommendations basis analyses done

Skills and Requirements -

  • Bachelor Degree or Graduate
  • Candidates who can join immediately would be preferred
  • Candidate should have relevant quality analyst and team handling experience
  • Good communication skills: This must be gauged with an assessment at the Company
  • Ability to work independently under timelines and deliver as per expectations
  • Able to multitask, prioritize, and manage time efficiently
  • Ability to analyse; exposure to advance analysis such as RCA, ACPT, etc.
  • Exposure to problem solving
  • Advanced Excel knowledge
  • Experience in Fintech will be an added advantage
  • No integrity or stability issues

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