Chat+Mail+Calls Specialist

4 days ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Al Fahad Enterprises is engaged in a diverse range of businesses including Tour & Travels, Organic Products, and various other services. The company is dedicated to providing high-quality services to its customers and maintaining a standard of excellence in all its endeavors. With a focus on customer satisfaction, Al Fahad Enterprises continues to expand its portfolio of offerings to meet the evolving needs of clients.

Role Description

This is a full-time on-site role for a Chat+Mail+Calls Specialist located in Bengaluru. The Chat+Mail+Calls Specialist will be responsible for handling customer inquiries and support requests through chat, email, and phone calls. The specialist will also manage logistics coordination, assist with email marketing campaigns, and provide necessary training to new team members. Key daily tasks include responding to customer queries, resolving issues, and ensuring a high level of customer satisfaction.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Logistics Management
  • Knowledge of Email Marketing strategies
  • Ability to provide Training to team members
  • Excellent problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Flexibility to work in a dynamic and fast-paced environment


  • Bengaluru, Karnataka, India Business Mail Data Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBusiness Mail Data is dedicated to creating effective marketing campaigns through meticulous planning and execution. With over a decade of excellence in digital marketing, we have the expertise to make marketing efforts more successful. Specializing in B2B Data Management, we ensure high-quality data collection and maintenance to propel...


  • Bengaluru, Karnataka, India Postman Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Type: Full-timeShift: Night shift (aligned with U.S. time zones) Holiday Coverage: required and to be aligned with our current policy on holiday allowance Shift Timing: 6:00 PM – 3:00 AM IST / 9:00 PM – 6:00 AM IST (Rotational) We're launching a pilot live chat support program and looking for a Live Chat Support Specialist to join our growing...


  • Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Contact person - BhanumathiPosition: Customer Chat SpecialistLocation: BangaloreAbout the Role: As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.What Youll Do:Respond quickly to customer...

  • Quality Specialist

    1 week ago


    Bengaluru, Karnataka, India Shining Stars Institution & travels Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Urgent Hiring International BPO (Quality Specialist Customer Service | Non-IT Only)We are urgently looking for a Quality Specialist for our International BPO process in Bangalore.Key Requirements:Experience: Minimum 3 years overall in BPO is mandatoryAt least 1 year on paper as a Quality Analyst is mandatoryLanguages: Proficiency in English & Hindi (both...


  • Bengaluru, Karnataka, India Yubi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...


  • Bengaluru, Karnataka, India Toast Inc Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love Bready to make a changeAs a Customer Care Tech Specialist - ToastNow you ll be the hero of our customers day and use your product knowledge and technical expertise to answer questions solve...


  • Bengaluru, Karnataka, India Bhavnaditya Accounting And Order Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring Technical Support Specialist (Remote). Support via chat/email/phone, troubleshoot Windows/software issues, use CRM tools, ensure customer satisfaction. Requires prior support experience & strong Windows OS skills.


  • Bengaluru, Karnataka, India Local Fox Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are seeking a Product Support Specialist to serve as the first line of support for Prism, ourchat-based LLM that acts as a performance marketing analyst and strategist. In this role, youwill keep customers unblocked, ensure fast resolution cycle


  • Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Customer Support Specialist:-Responsibilities::Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions.Provide accurate product or service information to guide customers and prevent confusion.Document...


  • Bengaluru, Karnataka, India QuickMove Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Join UsQuickMove Technologies is a Software Product Company delivering end to end business solutions for Logistics industry having presence in Bangalore in India and Texas in USA.Solution Specialist ExecutiveRamamurthy Nagar Main Road (Bangalore)Full-time (work from office)Type of Industry: IT/LogisticsNo of Position – 1 (Immediate Joining)Experience :...