Urgent Opening For Desktop Support Engineer

3 days ago

Hyderabad, Telangana, India Team Computers Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Responsibilities:

  • Provide Technical Assistance: Respond to user requests for technical assistance via phone, email, or in person.
  • Troubleshooting and Diagnosis: Diagnose and resolve technical hardware and software issues, including operating systems (Windows, macOS), applications, printers, network connectivity, and other peripherals.
  • Ticket Management: Log all support requests in a ticketing system, track progress, and ensure timely resolution and closure of tickets.
  • User Account Management: Assist with user account creation, password resets, and access management.
  • Hardware and Software Installation: Install, configure, and maintain desktop computers, laptops, peripherals (printers, scanners, etc.), and software applications.
  • System Maintenance: Perform routine maintenance tasks, including software updates, patching, and system backups.
  • Network Support: Assist users with basic network connectivity issues (LAN, Wi-Fi, VPN).
  • Documentation: Create and maintain documentation of common issues, resolutions, and standard operating procedures.
  • User Training: Provide basic training and guidance to end-users on the use of hardware and software.
  • Inventory Management: Assist with tracking and managing IT assets, including hardware and software licenses.
  • Escalation: Escalate complex issues to higher-level support teams or vendors when necessary.
  • Remote Support: Provide remote technical assistance using remote desktop tools.
  • Maintain a Clean and Organized Workspace: Ensure the physical workspace is organized and equipment is properly maintained.
  • Adhere to IT Policies and Procedures: Follow established IT policies, procedures, and security guidelines.
  • Stay Updated: Keep abreast of the latest technology trends and best practices in desktop support.

  • Desktop Support Engineer

    3 days ago

    Hyderabad, Telangana, India Elancer It Solutions Full time ₹ 2,50,000 - ₹ 2,88,000 per year

    Job SummaryWe are looking for a proactive Desktop Support Engineer to join our IT team. In this role, you will be the first point of contact for technical issues, providing support for computer systems, hardware, software, and network infrastructure. You will play a key role in ensuring smooth IT operations and delivering excellent support to our internal...

  • Desktop Support Engineer

    1 week ago

    Hyderabad, Telangana, India CRISIL Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Desktop Support Engineer - Hyderabad - Third Party payroll Department Corporate Group Job Description 1. Installation of OS & other applications such as Office Suite, Adobe Acrobat etc. as per Customer's software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs 2. Perform troubleshooting & verify...

  • Desktop Support Engineer

    1 week ago

    Hyderabad, Telangana, India Solugenix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title : Desktop AdministratorLocation : Hyderabad (WFO)Position : Full TimeRequired Experience: 2-5 YearsTimings : 24/7 Rotational ShiftsDesktop Administration:Work on L1 tickets on ticketing System.Setup desktop computers and peripherals and test network connections.Install and test Laptop software applications and internet browsers.Test Laptops to...

  • Desktop Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India BIMgraFX Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    LOCATIONHyderabadEMPLOYMENT TYPEFull-timeAPPLICATIONS RECEIVED0Job Description:Role: Desktop Support EngineerQualification: Any Degree Experience: 0-1 YearResponsibilities:Install and configure systems and softwareMaintenance and repairTroubleshooting IssuesNetwork Connection TroubleshootingRemote Connect TroubleshootingEmergency SupportDocumentation and...

  • Desktop Support

    2 weeks ago

    Hyderabad, Telangana, India Robotico Digital Sdn Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:User onboarding/offboarding: account creation, Outlook setup, VPN access, device preparation.Install and configure Windows, Mac, Linux OS; user data backup/restore.Dispatch and track laptops via transport partners/courier; recollect and inspect returned devices.Coordinate repairs, replacements, and procurement with vendors.Manage...

  • Desktop Administrator

    1 week ago

    Hyderabad, Telangana, India Keka HR Payroll Software Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    About CompanyKeka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

  • Flutter Desktop Engineer

    1 week ago

    Hyderabad, Telangana, India Lyzn AI Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Company DescriptionLyzn AI is pioneering agentic AI superintelligence through a dynamic marketplace of personalized AI agents designed to empower users with adaptive and intelligent automation. Our mission is to revolutionize human-machine collaboration by building AI that augments individual workflows, helping users reclaim valuable time and enhance...

  • IT Desktop Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India PARTHA DENTAL SKIN AND HAIR Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Greetings for the dayPartha Dental Skin and Hair is one of the leading corporate in south India existing in (Telangana, Andhra Pradesh, Bangalore and Chennai ) with 120+ clinicsWE ARE HIRINGPosition: IT Desktop Support SpecialistQualification : B tech / ITExperience : 2 - 5 yrsIT Desktop Support SpecialistCore Responsibilities and Skills:Technical...

  • Desktop Support

    2 weeks ago

    Hyderabad, Telangana, India Robotico Digital® Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Roles & Responsibilities:User onboarding/offboarding: account creation, Outlook setup, VPN access, device preparation.Install and configure Windows, Mac, Linux OS; user data backup/restore.Dispatch and track laptops via transport partners/courier; recollect and inspect returned devices.Coordinate repairs, replacements, and procurement with vendors.Manage...

  • Azure Desktop Support

    1 week ago

    Hyderabad, Telangana, India Algoleap Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesProvisioning & Deprovisioning:Create and configure AVD session hosts and host pools based on user requirements. Decommission unused or obsolete virtual desktops in alignment with lifecycle policies. Right-Sizing & Optimization:Monitor AVD performance and usage metrics. Recommend and implement resource adjustments to...