CRM Executive

2 days ago

Chennai, Tamil Nadu, India PKC Management Consulting Full time

Job Title: CRM Executive

Location: Purasawalkam, Chennai

Experience Required: Minimum 3 Years

Notice Period: Immediate to Maximum 10 Days

Job Description

We are looking for an experienced and dynamic CRM Executive to manage customer relationships, support telecalling-based marketing activities, and help drive customer engagement and retention.

Key Responsibilities

  • Handle outbound and inbound telecalling for marketing and customer engagement
  • Maintain and update customer data in the CRM system accurately
  • Build and manage strong relationships with existing and prospective customers
  • Follow up on leads, inquiries, and customer feedback
  • Coordinate with internal teams to ensure smooth customer communication
  • Achieve daily/weekly calling and conversion targets

Required Skills & Qualifications

  • Excellent communication skills (verbal and interpersonal)
  • Proven experience in telecalling and marketing
  • Strong customer-handling and relationship management skills
  • Ability to work independently and meet targets
  • Proficiency in CRM tools is an added advantage

Eligibility

  • Minimum 3 years of relevant experience
  • Candidates must be based in or willing to work from Chennai
  • Immediate joiners preferred (Notice period not exceeding 10 days)

This job can be searched as Voice process, Telecalling, Marketing, Sales, CRM, Executive.

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Paid sick time

Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you a Immediate Joiner?

Experience:

  • CRM: 3 years (Required)

Language:

  • English (Required)

Location:

  • Chennai, Tamil Nadu (Required)

Work Location: In person

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