Consultant - Business Consulting (Telecom, OSS/BSS)

Job Description:Infosys NYSE INFY is a global leader in consulting technology and outsourcing solutionsWe enable clients in more than 46 countries to stay a step ahead of emerging business trends and outperform the competitionInfosys Consulting IC partners with clients from strategy through execution to transform their businesses in areas such as business IT strategy processes organization systems and riskInfosys Consulting has 2600 people across the US Europe APAC and India contributing over 628m in consulting revenue annuallyWe are Value Integrators we deliver realized business value by managing transformations from strategy setting direction through execution including operating and optimizing delivered solutionsInfosys Consulting CME Communication Media Entertainment is dedicated to serving Communications Media and Entertainment firms globallyThe team in India works with its overseas counterparts and client teams to provide business consulting services to clients in the US Europe and Asia Pacific marketsNew business models industry mergers customer personalization and AI led disruption of business operations are just a few of the trends that we are helping a number of large brands to navigate and win new market share aroundKey Responsibilities:Gathering identifying and documenting business requirement and creating functional specifications for new systems and processesAssessing as is processes doing gap analysis creating to be processes and making recommendations to implement changesConsulting clients in analyzing B2B customer segments for growth opportunities designing B2B customer analyticsTechnology Project Management including managing technology vendors and client stakeholdersManage large projects and programs in a multi vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilitiesLead and manage pursuits with telecom prospects specifically articulating Infosys products and services unique value proposition through practical use cases across the value chainManage design and implement leading edge client specific solutions including development of business case IT strategy development and tools software considerations around Digital solutionsWork closely with client IT teams and business personnel to uncover opportunities and draw actionable insightsInvolvement in additional internal firm building activities such as knowledge management and recruitingLead and support sales efforts for new and existing clients in creation of proposals preparation and facilitation of sales presentations plan and participate in client meetings and discussionsRepresent Infosys Consulting and present papers in industry conferencesProvide Technology and Consulting Leadership within outside the firm on trends around one or more of latest Digital technologies Robotic Process Automation Business Intelligence Artificial Intelligence Machine Learning Big Data technologies Data Analytics IoT etcTechnical Requirements:Previous consulting experience in a leading consulting firm is preferredAt least 3 years of experience in Business Analysis designing defining or managing projects on digital technologies in telecom industryBachelor s degree Full time MBA PGDM from Tier1 Tier2 B Schools in India or foreign equivalent requiredUnderstanding of B2B marketing processes in telecomProject program management of large and complex IT projects programsManaging implementation of various BSS OSS products and assist in areas including Wireless networks Network as a Service Omni Channel Customer engagement and Payments Billing and Revenue AssuranceDigital technology areas like mobility cloud data analytics insights and reporting platforms like Power BI IOT AI MLBusiness analysis Process definition and continuous improvement exercises using various business consulting tools and methodologiesAdditional Responsibilities:Customer centric redesign of operations and business processesStrong knowledge of Agile development practices Scrum methodologies and toolsPreferred Skills:Domain->Telecom->OSS/BSS,Domain->Telecom->Telecom - ALL