Aftersales Executive

1 day ago


New Friends Colony, Delhi, India Puppiezo Private Limited Full time ₹ 20,00,000 - ₹ 36,00,000 per year
  • Handle customer inquiries, complaints, and service requests for pet products and services
  • Schedule and coordinate service appointments for pet grooming, training, and veterinary consultations
  • Follow up with pet owners to ensure satisfaction and address any concerns
  • Maintain customer and pet records in CRM system with service history
  • Coordinate with grooming, training, and veterinary teams for timely service delivery
  • Conduct customer feedback calls to assess service quality and pet wellness outcomes
  • Identify opportunities for additional pet services, products, or wellness packages
  • Generate service reports and track customer satisfaction and pet health metrics
  • Attention to detail is a must and no silo thinking
  • Manage service appointment calendar for grooming, training, and health check-ups
  • Proactively drive achievement of monthly targets for customer retention, service revenue, and satisfaction metrics

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Ability to commute/relocate:

  • New Friends Colony, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Expected monthly compensation (inr)
  • Current monthly compensation (in inr)

Experience:

  • After-sales service: 2 years (Required)

Work Location: In person



  • New Friends Colony, Delhi, Delhi, India Puppiezo Private Limited Full time

    Handle customer inquiries, complaints, and service requests for pet products and services - Schedule and coordinate service appointments for pet grooming, training, and veterinary consultations - Follow up with pet owners to ensure satisfaction and address any concerns - Maintain customer and pet records in CRM system with service history - Coordinate with...

  • Service Engineer

    2 days ago


    New Delhi, India Careerfit Full time

    Job Description Position:Service Engineer / Senior Service Engineer Location:Pune / Mumbai (preferred) Industry-Automation/ Industrial Machinery Function:Service engineering/ Technical engineer/Role Overview: We are seeking a qualified Service Engineer with strong technical expertise in automatic soap wrapping packaging machines to join our customer service...

  • Service Engineer

    8 hours ago


    New Delhi, India Careerfit Full time

    Job DescriptionPosition: Service Engineer / Senior Service EngineerLocation: Pune / Mumbai (preferred)Industry- Automation/ Industrial MachineryFunction: Service engineering/ Technical engineer/Role Overview:We are seeking a qualified Service Engineer with strong technical expertise in automatic soap wrapping packaging machines to join our customer service...


  • New Delhi, India On The Rocks Full time

    #Hiring Alert!!!! Account / Customer Development Manager (FMCG)Location:Hyderabad, India (Working with UK timings) Salary:₹6 – ₹10 LPA Experience:6–10 years in Account Management or Key Accounts Sales Preferred Background:FMCG / Food / Retail / Supply Chain Qualification:MBA (preferred)About ON THE ROCKSOTR Directis a leadingUK-based logistics and...


  • New Delhi, India On The Rocks Full time

    #Hiring Alert!!!! Account / Customer Development Manager (FMCG)Location: Hyderabad, India (Working with UK timings)Salary: ₹6 – ₹10 LPAExperience: 6–10 years in Account Management or Key Accounts SalesPreferred Background: FMCG / Food / Retail / Supply ChainQualification: MBA (preferred)About ON THE ROCKSOTR Direct is a leading UK-based logistics and...

  • Consultant

    3 weeks ago


    New Delhi, India Mount Talent Consulting Pvt Ltd. Full time

    Consultant – Data & AI SME Years of Exp: 6+ years of Industry/Consulting ExperienceKey responsibilities include:· Advise clients on AI strategy, identifying high-impact use cases, building adoption roadmaps, and ensuring alignment with business priorities and industry trends. · Manage end-to-end delivery of AI-enabled solutions, translating business...

  • Inventory Manager

    4 days ago


    New Delhi, India Zeno Full time

    Inventory ManagerCopy & Share Job Link Location:Bengaluru – Work from Office (5 days a week) Start Date:Immediate About Zeno An unprecedented energy transition has begun. To meet 2040 net zero goals, over 2 billion electric two-wheelers (motorcycles) must be sold and $11 trillion in fuel consumption replaced. Zeno is building a tech platform to electrify...