Dialogflow CX Developer

2 days ago

Bengaluru, Karnataka, India Awign Full time ₹ 12,00,000 - ₹ 15,00,000 per year

This is a remote position.

Job Description:
We are seeking an experienced
Dialogflow CX Developer
with strong expertise in
chatbot development
,
UI integration
, and
JavaScript
. The ideal candidate will be responsible for designing, developing, and enhancing conversational AI solutions that deliver seamless user experiences across multiple platforms.

Key Responsibilities:
Shift timings : 2PM - 11PM
Location : Chennai
Years of Exp:
6+ Years

Interview:
2 Round of Interview

  • Design, develop, and maintain intelligent chatbots and virtual assistants using Dialogflow CX.
  • Implement conversational flows, intents, entities, and fulfillment logic to ensure high-quality interactions.
  • Integrate Dialogflow CX bots with web and mobile UIs, backend systems, and APIs.
  • Collaborate with UI/UX teams to deliver engaging, user-friendly chatbot interfaces.
  • Use JavaScript / to build custom integrations and webhook-based fulfillment logic.
  • Conduct testing, debugging, and performance tuning of chatbot applications.
  • Maintain clear documentation of chatbot architectures, APIs, and workflows.
  • Continuously improve bot accuracy, NLP models, and user satisfaction based on analytics and feedback.

Required Skills & Experience:

  • Strong hands-on experience with Dialogflow CX (mandatory).
  • Proficiency in JavaScript and for custom fulfillment logic.
  • Experience in UI development and front-end technologies (HTML, CSS, React/Angular preferred).
  • Understanding of RESTful APIs and webhook integrations.
  • Experience with Google Cloud Platform (GCP) or cloud-based deployment of chatbots.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration abilities.

Good-to-Have Skills:

  • Experience with Dialogflow ES, Azure Bot Framework, or IBM Watson Assistant.
  • Familiarity with Natural Language Processing (NLP) and Machine Learning concepts.
  • Knowledge of backend technologies (Python / Java / ).
  • Exposure to CI/CD pipelines and version control systems (Git).

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