Google DialogFlow

2 days ago


Bengaluru, Karnataka, India Cognizant Technology Solutions Full time
  • Skill:- Google DialogFlow (GDF)

    Experience:- 3 Years to 12 Years

    Level of Hire:- A & SA & M

    Location:- Hyderabad, Bangalore, Chennai, Pune, Coimbatore, Noida, Mumbai, Kolkata

Job Description:-

Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment

Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system

Experience using Google DF and REST API for building the Bots

Working Experience in Google dialog workflows for interaction and routing

Development experience in Java, would be must for Integration

Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS

Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage

Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role

Experience in Agile frameworks, story boards, projects would be an added advantage

Knowledge on various components of Google CCAI.



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