Support and Demonstration Executive

4 days ago

Rajkot, Gujarat, India Selten Infotech Pvt Ltd Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Role: Demonstration, Sales & Support Executive

About Us:

Selten Infotech is a leading provider of WhatsApp Marketing & Automation Services, helping businesses enhance customer engagement and boost sales. We specialize in WhatsApp Marketing Systems, Automation Tools, and Digital Solutions, enabling seamless communication and marketing success.

Innovative Solutions | Smart Automation | Business Growth

We are looking for a motivated Demonstration, Sales & Support Executive to boost the sales of our WhatsApp Marketing and Automation Platforms.

Key Competencies & Skills Required:

  1. Technical Skills

o Basic knowledge of Computer Software, WhatsApp Marketing and CRM Systems.

o Familiarity with remote access tools (Anydesk, TeamViewer, Zoom, Ultra Viewer).

o Required Knowledge of MS Excel and Power Point.

o Ability to troubleshoot minor software issues.

2.Sales & Communication Skills

o Strong persuasive and consultative selling ability.

o Ability to handle objections and negotiate effectively.

o Excellent verbal and written communication in Hindi/English and Gujarati.

  1. Customer Service Orientation

o Patience and problem-solving skills for handling customer queries.

o Ability to provide ongoing support and ensure a positive customer experience.

  1. Time Management & Organization

o Ability to handle multiple clients and tasks efficiently.

o Maintaining structured follow-ups and managing client relationships.

  1. Adaptability & Learning

o Willingness to learn about new updates in WhatsApp marketing trends.

o Quick adaptability to customer-specific requirements and issues.

Key Responsibilities:

  1. Lead Handling & Initial Contact

o Engage with leads generated from various sources (Meta ads, referrals, website, webinars, outdoor branding, etc.).

o Qualify leads by understanding their business needs and expectations.

o Maintain a CRM/database to track lead status and interactions.

2.Product Demonstration & Consultation

o Conduct product demonstrations via remote tools like AnyDesk, Zoom, or Google Meet.

o Explain features, benefits, and use cases of the WhatsApp Marketing Systems.

o Address queries and objections to ensure client understanding.

o Customize demonstrations based on client requirements.

  1. Sales & Activation

o Convert potential leads into paying customers by explaining the value of the system.

o Guide customers through the purchasing process, including payment and activation.

o Assist in license activation and initial setup for clients.

  1. Client Support & Relationship Management

o Provide post-sales support for clients with technical or operational issues.

o Offer guidance on best practices for maximizing the system's potential.

o Ensure customer satisfaction by addressing concerns promptly.

o Manage license renewals and upselling opportunities.

  1. Reporting & Performance Tracking

o Keep detailed records of demos, sales conversions, and client interactions.

o Provide feedback to the team on customer concerns and potential improvements.

o Meet sales targets and key performance indicators (KPIs).

  • ERP Support Executive

    5 days ago

    Rajkot, Gujarat, India Marwadi Technologies Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Job Description : ERP Support ExecutiveJob DescriptionWe are looking to hire an ERP Support Executive for ERP product implementation. This vital position requires an action-oriented, flexible problem-solver who will assist customers by acting as the primary point of contact and communicate with customers primarily through email, chat, and phone to manage...

  • ERP Support Executive

    5 days ago

    Rajkot, Gujarat, India Bloomfield Innovations | UniRP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionWe are looking to hire an ERP Support Executive for ERP product implementation. This vital position requires an action-oriented, flexible problem-solver who will assist customers by acting as the primary point of contact and communicate with customers primarily through email, chat, and phone to manage customer queries for ERP implementation.We...

  • Customer Support Executive

    2 weeks ago

    Rajkot, Gujarat, India LOGISTIC INFOTECH PVT LTD Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're Hiring |B2B Sales & Support Executive Location:Rajkot Experience:1+ YearJoin our growing team at Logistic Infotech Pvt. Ltd., a leading IT company established in 2010, with 800+ successful projects delivered across the USA, UK, Germany, Australia, and more.We're the creators ofPayrollOnAir, a cloud-basedHRMS& Payrollsoftwarethat simplifies salary...

  • Sales Support Executive

    1 day ago

    Rajkot, Gujarat, India 2a8a0a98-dc03-4060-8d72-5f610bdde711 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionYuvaan Energy Limited is a Government of India-registered electrical contracting firm, delivering reliable and efficient energy solutions across Gujarat. We are an authorized distributor for Adani Solar (TIER-1) and SMA Inverters. YEL is empaneled under the PM - Surya Ghar: Muft Bijli Yojana initiative.Role DescriptionThis is a full-time,...

  • Marketing Support Executive

    2 weeks ago

    Rajkot, Gujarat, India Kich Architectural Products Private Limited Full time ₹ 18,000 per year

    Position : Marketing Support ExecutiveExperience: 0–2 yearsSalary : Up 18000Location : RajkotInterested can send resume onMail : orCall on : Job Types: Full-time, PermanentPay: Up to ₹18,000.00 per monthLanguage:Hindi (Required)Work Location: In person

  • E-Commerce Support Executive

    1 day ago

    Rajkot, Gujarat, India Divyansh Manpower Full time ₹ 3,00,000 per year

    Location: Nr. Astha Residency, RajkotCompany Type: E-Commerce CompanyDepartment: E-Commerce OperationsJob Summary:We are looking for a detail-oriented and proactive E-Commerce Support Executive to assist in managing online product listings, ad campaigns, and daily operations across Amazon and other e-commerce platforms. This role is ideal for fresh graduates...

  • Sales Support Manager

    5 days ago

    Rajkot, Gujarat, India Kich Architectural Products Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesPreferred candidate profileRetail Partner Support: Act as the central point of contact for retail channel partners for back-end support, including order status, billing, claims, and incentive-related queries.Sales Operations: Coordinate with supply chain, logistics, and finance teams to ensure timely order processing, dispatch, and...

  • Technology Support Executive

    2 weeks ago

    Rajkot, Gujarat, India The Northstar School Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Description:Type: Full TimeWe are a Preschool to Grade 12 school in the city of Rajkot (Gujarat). Our unique pedagogy, the Northstar Approach, is a research-based, student-centered approach to learning and teaching that helps students achieve their highest potential by exploring and making discoveries about themselves and their world. Please go through our...

  • PDU Executive-Product-Support-Legal

    4 days ago

    Rajkot, Gujarat, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    DescriptionPDU ExecutiveVisit the properties being mortgage with KMBL for verticals of commercial & consumer banking.Complete APF process for project like site visit, Builder meeting, Original documents verification.Preparing valuation reports & APF reports for property visited , Vetting external reports, Verifying documents of properties , releasing...

  • Business Development cum Support

    2 weeks ago

    Rajkot, Gujarat, India Version systems Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Profile: Business Development cum Support DepartmentJob Type: [Full-time / Permanent / Contract]Department: Information TechnologyJob SummaryJoin Version Systems Pvt Ltd. as a Business Development Executive for FactoTime, where critical thinking and aptitude are essential.ResponsibilitiesDevelop and manage business relationshipsIdentify market opportunities...