
Client Onboarding Analyst
1 week ago
Client Onboarding Support – OnlineLR
Location: Ahmedabad (Work from Office)
Type: Full-Time
At OnlineLR, we are looking for a proactive and customer-focused Client Onboarding Support Executive to join our team. You will play a key role in guiding new clients through our onboarding journey, ensuring a smooth and successful start on our platform.
Key Responsibilities
- Understand client needs and requirements to deliver the best onboarding experience.
- Engage with clients via phone calls, emails, and chat to provide timely assistance.
- Create and maintain onboarding resources, checklists, and processes for consistent support.
- Build and nurture strong client relationships to drive customer satisfaction.
Requirements
- Excellent interpersonal and communication skills (English & Hindi preferred).
- Strong organisational and problem-solving skills.
- Ability to work collaboratively in a fast-paced team environment.
- 1–2 years of experience in client onboarding, customer success, or customer support roles.
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
Experience:
- Telemarketing: 2 years (Required)
- Telecommunication: 2 years (Required)
Work Location: In person
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