IT Manager

7 days ago

Greater Kolkata Area, India ESCON Elevators Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description
The IT Manager will be responsible for managing and strengthening the companys IT infrastructure, applications, and systems across Head Office, plants, and branches.

The role involves ERP implementation, IT project management, software administration, vendor coordination, IT security, and compliance.

The position ensures seamless technology operations that support business growth and efficiency.

Key Responsibilities

  • Lead ERP implementation, evaluation, and documentation of departmental workflows and requirements.
  • Evaluate existing applications to identify process gaps and improvement areas.
  • Provide leadership and regular guidance to the IT team for smooth day-to-day operations.
  • Manage IT infrastructure projects (new and existing setups), including servers, networks, UPS,

and CCTV systems.

  • Evaluate, test, and implement helpdesk software solutions.
  • Analyze and implement new IT hardware and software requirements as per business needs.
  • Oversee purchase of IT products and services in line with company requirements.
  • Administer and provide user support for software (Spine HRMS, CRM, Zoho Projects, Tally ERP, etc.
  • Manage email systems and ensure reliable communication channels across all branches.
  • Coordinate with vendors for internet services, IT support, and statutory compliance.
  • Monitor IT infrastructure PAN India, ensuring connectivity, data backups, and complaint

resolution.

  • Maintain IT assets, spares, and inventories across Head Office and all branches.
  • Ensure compliance with software licensing, audits, and regulatory/statutory requirements.
  • Conduct preventive maintenance of IT systems, networks, and equipment.
  • Maintain complaint logs and prepare regular IT performance reports.
  • Ensure IT security measures and surveillance systems are operational across all sites.
  • Collaborate with internal departments and external vendors for smooth IT functioning.

Key Performance Indicators (KPIs)

  • Achievement of ERP implementation milestones within defined timelines.
  • IT infrastructure uptime (servers, networks, UPS) maintained above 98%
  • Resolution of IT tickets/issues within agreed SLAs.
  • Timely renewal and 100% compliance of all software licenses.
  • Accuracy of IT asset and inventory records across all locations.
  • CCTV and surveillance uptime above 95% across plants and branches.
  • Reduction in repeat complaints through effective root cause analysis.
  • Vendor response and resolution timelines met consistently across HO and branches.

Key Skills & Competencies

  • Strong knowledge of ERP systems, IT infrastructure, and network management.
  • Expertise in software administration (HRMS, CRM, Zoho, Tally, etc.
  • Good understanding of IT compliance, licensing, and statutory requirements.
  • Analytical, problem-solving, and troubleshooting ability.
  • Excellent vendor management and coordination skills.
  • Strong leadership and team management capabilities.
  • Ability to manage multiple projects and deliver within & Experience :
  • Bachelors/Masters degree in Information Technology, Computer Science, or related field.
  • Professional certifications (e., ITIL, Microsoft, Cisco, or ERP-related) preferred.
  • 1015 years of experience in IT infrastructure and systems management, with at least 35 years in a managerial role.
  • Experience in ERP implementation and PAN India IT operations strongly preferred

)

  • Wealth Manager

    3 days ago

    Greater Kolkata Area, India MIST IT Services Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The purpose of the job is to be responsible for building and nurturing strong, long-lasting relationships with high-net-worth clients, providing them with expert financial advice and personalized wealth management solutions. The role requires a deep understanding of financial markets, investment products, and a commitment to delivering exceptional client...

  • FI Application Lead

    1 week ago

    Greater Kolkata Area, India IT Consulting LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role:Team LeadDesignation:LeadFIConsultant/Principal ConsultantLocation:Kolkata - IndiaNature of the Role:SAPFinanceApplication LeadRequriement8 – 10 years of good functional consulting experience in SAP Finance Business Application with exposure to multiple end-to-end implementations from blue printing, realization, go live to production support. Must...

  • MS Dynamics 365 Business Central Developer/Technical Consultant

    7 days ago

    Greater Kolkata Area, India The IT Firm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionJob Title :MS Dynamics 365 Business Central Developer / Technical ConsultantLocation :Remote (India)Work Timings :10 AM 7 PM ISTStart Date :ImmediateExperience :5+ Years (Relevant in Business Central)Job DescriptionWe are looking for an experienced MS Dynamics 365 Business Central professional with strong technical and integration expertise. The...

  • Generative AI Data Engineer

    1 week ago

    Greater Kolkata Area, India The IT Firm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About The RoleWe are seeking a GenAI Data Engineer to design, build, and optimize data pipelines for unstructured and semi-structured content, integrating advanced AI/ML capabilities. This role combines modern ETL expertise with Vector Database & GenAI integration to support intelligent document processing and semantic search applications.Key...

  • Senior Software Developer

    1 day ago

    Greater Kolkata Area, India Alamance IT Solutions LLP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    SummaryAs a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work. Your typical day will involve analyzing client requirements, designing software solutions, writing code, and conducting testing to ensure...

  • SAP DMC Techno-Functional Consultant

    2 weeks ago

    Greater Kolkata Area, India CAPRUS IT PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position - SAP DMC (Techno-Functional) LeadShift ESTWe are looking for an experienced SAP DMC Consultant with a strong background in SAP MES (Manufacturing Execution System) and SAP MII (Manufacturing Integration and Intelligence) to join our team.The ideal candidate will be responsible for architecting, designing, implementing, and integrating SAP Digital...

  • Sales Business Development

    2 weeks ago

    Greater Bengaluru Area, India IT Company Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring Alert###Avail the best job opportunity in the IT companyLocation: BangaloreExperience - 4-8 yearsRole - Business development SalesRequired skillsknowledge of security principles and technologies( access control,security protocols,threat and vulnerability management,incident and event management,etc)Good understanding of IT Sales process,security...

  • Core Developer

    1 week ago

    Greater Hyderabad Area, India IT Company Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:We are looking for a highly skilled Technical Lead to join our client's software development team. This is a hands-on role involving technical leadership, solution design, and timely project delivery.Key Responsibilities:Architectural Ownership : Design scalable, secure, and high-performing project architectures using Angular, .NET (windows...

  • Senior Telecom Analyst

    2 weeks ago

    Greater Visakhapatnam Area, India Inspiredge IT Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Name:Senior Telecom AnalystExperience:8 YearsLocation:RemoteSummary:This position is responsible for analyzing carrier billing and usage data to assist our clients in reducing telecom expenses and through recognizing both dispute and optimization opportunities. Success in this role demands advanced Excel skills, a keen eye for spotting issues, problem...

  • Head Presales

    3 days ago

    Greater Delhi Area, India IT Services Company Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position:Presales – Life & Annuity (L&A) Insurance Domain SMELocation:Greater DelhiExperience:15 to 25 YearsRole OverviewWe are looking for an accomplishedLife & Annuity (L&A) Insurance Domain Subject Matter Expert (SME)with strong presales, solutioning, and consulting experience. The role involves building domain competency, supporting presales and RFP...