International Support Executive

1 week ago


Noida, Uttar Pradesh, India Capgemini Full time ₹ 2,16,000 - ₹ 7,20,000 per year

Job Title: Service Delivery Executive

Location: Noida

Experience: 1+ years

Salary: Up to 5.75 LPA

Shift: 24/7 rotational shifts

Work Mode: Work from Office (WFO)

Roles & Responsibilities:

  • Responsible for service delivery in assigned areas
  • Ensure service level targets are met and database accuracy is maintained
  • Work in a Citrix-based environment
  • Handle customer service, helpdesk, and order fulfillment tasks
  • Utilize basic knowledge of computers, Oracle, and Salesforce

Desired Candidate Profile:

  • Minimum 1 year of experience; prior BPO experience in international voice/blended process is a plus
  • Strong communication and comprehension skills in English (written & verbal)
  • Willingness to work in night shifts and a 24/7 environment
  • Customer-focused with a proactive attitude

Perks & Benefits:

  • Exposure to global processes
  • Opportunity to work with leading technologies
  • Professional growth in a dynamic work environment


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