International Support Executive
1 week ago
Job Title: Service Delivery Executive
Location: Noida
Experience: 1+ years
Salary: Up to 5.75 LPA
Shift: 24/7 rotational shifts
Work Mode: Work from Office (WFO)
Roles & Responsibilities:
- Responsible for service delivery in assigned areas
- Ensure service level targets are met and database accuracy is maintained
- Work in a Citrix-based environment
- Handle customer service, helpdesk, and order fulfillment tasks
- Utilize basic knowledge of computers, Oracle, and Salesforce
Desired Candidate Profile:
- Minimum 1 year of experience; prior BPO experience in international voice/blended process is a plus
- Strong communication and comprehension skills in English (written & verbal)
- Willingness to work in night shifts and a 24/7 environment
- Customer-focused with a proactive attitude
Perks & Benefits:
- Exposure to global processes
- Opportunity to work with leading technologies
- Professional growth in a dynamic work environment
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