Associate IS Business System Analyst

What you will do

In the Veeva Vault team, you will collaborate with business partners, product owners, developers, and testers to develop release strategies for Amgens Veeva Vault eTMF. Ensure systems' availability and performance, work closely with product managers, designers, and engineers to create scalable software solutions, automate operations, monitor system health, and respond to incidents to reduce downtime.

Roles & Responsibilities:

• Possesses strong rapid prototyping skills and can quickly translate concepts into working code.
• Lead day to day operations and maintenance of Amgens Veeva Vault eTMF and hosted applications.
• Stay updated with the latest trends, advancements and standard process for Veeva Vault Platform ecosystem.
• Work closely with cross-functional teams, including product management, design, and QA, to deliver high-quality software on time.
• Maintain detailed documentation of software designs, code, and development processes.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.
• Stay up to date on Veeva Vault Features, new releases and best practices around Veeva Platform Governance.
• Assess and plan for the impact of Veeva changes and releases on stakeholders.
• Assisst to develop and managing communication plans to engage Veeva stakeholders and provide clear messaging.
• Support designing and delivery of training programs, offering ongoing support and coaching.
• Design, develop, and implement applications and modules, including custom reports, SDKs, interfaces, and enhancements.
• Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
• Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software following IS change control and GxP Validation process while exhibiting expertise in Risk Based Validation methodology.
• Work closely with cross-functional teams, including product management, design, and QA, to deliver high-quality software on time.
• Maintain detailed documentation of software designs, code, and development processes.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.
• Stay up to date on Veeva Vault Features, new releases and best practices around Veeva Platform Governance.

Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm 10:00pm IST; Third Shift: 10:00 pm 7:00 am IST.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

• Bachelors degree and 2 to 6 year of Information Systems experience or related field OR

Must-Have Skills:

• Experience with Veeva Vault eTMF, including Veeva configuration settings and custom builds.
• Strong knowledge of information systems and network technologies.
• Experience in building configured and custom solutions on Veeva Vault Platform.
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
• Proficiency in programming languages such as Python, JavaScript etc.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems such as Git.

Good-to-Have Skills:

• Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
• Proficiency in programming languages such as Python, JavaScript or other programming languages
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.
• Experience with ETL Tools (Informatica, Databricks).
• Experience with API integrations such as MuleSoft.
• Solid understanding & Proficiency in writing SQL queries.
• Hands on experience on reporting tools such as Tableau, Spotfire & Power BI.
• Professional Certifications:
• Veeva Vault Platform Administrator or Equivalent Vault Certification (Must-Have)
• SAFe for Teams (Preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.