Business/ System Analyst

13 hours ago


Hyderabad, Telangana, India Agivant Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're seeking a Business/System Analyst to join our team. You'll play a critical role in discovering, documenting, and mapping the client's end-to-end Concept to Market business processes. Your insights will be essential for designing an effective workflow automation solution on the ServiceNow Yokohama platform.

Responsibilities:

  • Conduct workshops and interviews with business stakeholders to gather and document business requirements.
  • Analyze and map complex business processes from beginning to end.
  • Translate business needs into functional and technical requirements for the development team.
  • Identify opportunities for process improvement, automation and AI.
  • Create user stories, process flows, and use cases.
  • Collaborate with the development and business teams to ensure the solution meets business requirements.

Requirements
Qualifications:

  • Experience as a Business or System Analyst in a technology or software environment.
  • Familiarity with workflow automation and business process management concepts.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience with ServiceNow is a plus.


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