International Patient Coordinator

2 days ago


Kanpur, Uttar Pradesh, India Wayfarer E-commerce Pvt. Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Summary:
We are seeking a compassionate International Patient Coordinator to join our medical tourism company. The successful candidate will be responsible for serving and assisting international patients at different hospitals/hotels.
The ideal candidate will have excellent communication skills in English, be able to work independently, have a passion for helping others, and can drive company car for work.
Key Responsibilities:

• Help international patients and their families in availing medical treatment/surgery at our partner hospitals

• Ensure that patients receive the highest level of care and attention.

• Provide timely coordination between patient, hospital, hotel and internal team responsible for operations

• Communicate with international patients/families regarding appointments, care plans, financial, health and concierge resources available

• Manage patient expectations and ensure that they are satisfied with the services provided

• Maintain accurate and up-to-date records of all patient interactions
Qualifications:

• Master's degree in healthcare administration, business administration, or a related field with 1+ years of experience in healthcare administration, medical tourism, or a related field.

• Bachelor's degree in healthcare administration, business administration, or a related field with 3+ years' experience

• Excellent English communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• Skills and license to drive car.

• Strong organizational skills and attention to detail.

• Passion for helping others.
Benefits:

• Cell phone reimbursement
Schedule:

• Day shift



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