
Assistant Manager
2 weeks ago
SALPL - PrimeKolkata - Salt Lake
Posted On
08 Sep 2025
End Date
08 Sep 2026
Required Experience
3 - 5 Years
BASIC SECTION
Job Level
GB02
Job Title
Assistant Manager - SALPL - Prime, SALPL - Prime, Sales - Indirect
Job Location
Country
India
State
WEST BENGAL
Region
East
City
Kolkata
Location Name
Kolkata - Salt Lake
Tier
Megapolis
Skills
SKILL
SKILLS AS PER JD
Minimum Qualification
OTHERS
JOB DESCRIPTION
Job Purpose
"This position is open with Bajaj Finance ltd." This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity
Duties and Responsibilities
•Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization
•Achieving volume targets and managing Call Center Agent Metrics
•Identifying the need of sales skills for agents and conducting regular trainings
•Monitor & measure key conversion, productivity & data penetration metrics
•Retaining high performers and replace poor performers
•Take Care of customer Escalations and Complaint
Required Qualifications and Experience
•Good experience of MS Excel
•Good understanding of MIS reporting and Audit
•Excellent communication skills.
•Excellent Team Handling and problem resolving ability.
•Exceptionally high motivational levels and needs to be a self-starter
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