Assistant Manager

2 weeks ago


Kolkata, West Bengal, India Bajaj Finserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

SALPL - PrimeKolkata - Salt Lake

Posted On

08 Sep 2025

End Date

08 Sep 2026

Required Experience

3 - 5 Years

BASIC SECTION

Job Level

GB02

Job Title

Assistant Manager - SALPL - Prime, SALPL - Prime, Sales - Indirect

Job Location

Country

India

State

WEST BENGAL

Region

East

City

Kolkata

Location Name

Kolkata - Salt Lake

Tier

Megapolis

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

"This position is open with Bajaj Finance ltd." This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity

Duties and Responsibilities


•Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization
•Achieving volume targets and managing Call Center Agent Metrics
•Identifying the need of sales skills for agents and conducting regular trainings
•Monitor & measure key conversion, productivity & data penetration metrics
•Retaining high performers and replace poor performers
•Take Care of customer Escalations and Complaint

Required Qualifications and Experience


•Good experience of MS Excel
•Good understanding of MIS reporting and Audit
•Excellent communication skills.
•Excellent Team Handling and problem resolving ability.
•Exceptionally high motivational levels and needs to be a self-starter


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