Global PR

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

TaskUs is seeking a highly motivated and execution-first Global PR & AR Manager to support external communications efforts. This key role will be responsible for managing and executing PR and AR strategy to enhance TaskUs's brand visibility, thought leadership and go to market effectiveness. 

Responsibilities

1. Public Relations

a. Strategy & Execution: Develop and implement a proactive PR strategy aligned to TaskUs company goals and objectives to drive positive media coverage across business, technology and culture focused publications in multiple geographies

b. Content Development & Story Telling: Lead and support creation of media pitches, press releases, executive briefing materials, by lines and PR content in line with TaskUs branding and marketing strategy

c. Agency Collaboration: Work with PR agencies in multiple regions to ensure effectiveness, program execution, brand & message alignment and performance

d. Social Media Amplification: Devise and execute strategies to amplify PR content on social media channels​

2. Analyst Relations

​a. Program Management: Drive the global analyst relations and influencer relations program with key industry analysts, firms and influencers

b. Research Participation: Coordinate and manage analyst briefings, inquiries and report submissions relevant to TaskUs' services and operations

c. Insights & Communications: Use analyst research material to generate insights to maximize the impact of the AR program in marketing, sales and operations

3. Cross-Functional Collaboration & Reporting

a. Collaboration: Collaborate effectively with global growth marketing, sales, operations and SMEs to execute PR and AR program

b. Performance Measurement & Reporting: Track, measure and report on the effectiveness of the PR and AR program using best practices.

Qualifications/What we are looking for:

• Experience: 5 to 8 years of progressive experience in corporate communications, public relations, analyst relations, journalism or related fields. 

• Experience in PR execution in multiple countries where TaskUs functions is desired, especially North America and India. Existing media relations in US and/or India is a plus

• Experience in managing analyst relations for technology services providers, including managing analyst communications, RFI submissions and generating intelligence from analyst research. Experience in working with B2B influencers is a plus

• Industry Knowledge: Proven experience B2B marketing for enterprise customers in BPO, technology, IT/ITES, enterprise software or high-growth company environment

• Communication Skills: Exception written, verbal communications skills and editing skills in English

• Program and Agency Management: Demonstrable experience in managing and directing PR agencies and external consultants including measuring performance and reporting

• Education: Bachelor's or Master's degree in Communications, Journalism, Marketing or a related field.

• Ability to manage multiple projects and multiple stakeholders within defined program parameters

• Strategic & Creative: Ability to develop a high-impact strategy while demonstrating "Be Ridiculous" creativity in storytelling and media approach.

• Execution Excellence: Highly organized with a proven ability to manage multiple projects, meet tight deadlines, and "Always Strive for Excellence."

Location: India Remote or Hybrid

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL