Client Servicing Executive
18 hours ago
Job Description:
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.
Key Accountabilities:
- Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization
- Maximize revenue through upselling and cross selling
- Ensure systematic follow-up, time-bound closures and prompt resolution of complaints
Qualifications:
Strong academic background with over 70% marks in 10th and 12th grade.
Any graduate with minimum 9 months experience in sales
Freshers with a Post Graduate Degree in Management
Why Join IndiaMART:
Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B
marketplace, we are at the forefront of driving innovation and transformation in how businesses buy
and sell.
- Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure
better financial planning & stability for our employees.
- Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more.
- Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.
- Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development.
Experience Range:
1 - 3 years
Educational Qualifications:
Any graduation ,or MBA/PGDM
Skills Required:
direct sales , field sales , key account management , revenue generation , renewals , sales , business development , client handling , cross selling , upselling
Annual Salary Range:
INR 3,00,000 - 4,80,000
Candidate Attributes:
The essential skills required for the role are active listening, good verbal and written communication, ability to work independently and customer orientation.
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