
General manager Air Ticketing
1 week ago
Key Responsibilities
· Assist customers in booking flights, including providing information on available airlines, flight schedules, and fares
· Managing Ticket Issuance Issue tickets, boarding passes and other travel documents
· Process ticket reservations and issue electronic and paper tickets
· Managing ticket modifications and cancellations, including re-booking flights and calculating refund amounts
· Help passengers with check-in procedures, baggage handling and special needs
· Assist customers with problems that may arise during travel
Requirements
· Excellent Relationship with Airlines
· Expert knowledge of at least two GDS
· Excellent customer service skills
· Good communication and interpersonal skills
· Able to work under pressure
· Good numeracy and literacy skills
· Knowledge of relevant computer systems
· Desired Skills and Experience
· Knowledge of airline ticketing systems, Customer service skills, Communication skills, Time management, Geographical knowledge, Ticketing Systems
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