Customer Success Manager
2 weeks ago
We are seeking a Technical Client Success Manager for an AI Enabled Enterprise Solutions Platform
Job Profile:
Serve as the primary technical liaison between clients and internal teams.
Onboard new clients, providing product training and technical setup assistance.
Understand client business objectives and provide tailored solutions to maximize product value.
Troubleshoot technical issues and coordinate with engineering teams for resolution.
Proactively monitor client usage and health metrics to identify risks and opportunities.
Develop strong client relationships to drive retention, renewals, and upsell opportunities.
Gather client feedback and advocate for product enhancements.
Document client interactions and maintain accurate records in CRM systems.
Deliver regular business reviews and performance reports to clients.
Requirements:
3+ years of experience in client success, technical account management, or a related technical support role.
Strong technical background with the ability to understand and explain complex concepts.
Excellent problem-solving, communication, and interpersonal skills.
Experience with CRM systems and support ticketing tools.
Ability to manage multiple client accounts and prioritize effectively.
Strong project management skills and attention to detail.
Preferred:
Experience working in SaaS, cloud, or enterprise software environments.
Familiarity with APIs, integrations, and data analytics.
Customer-focused mindset with a passion for helping clients succeed.
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India beBeeSuccess Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job OverviewAmbition meets execution at a leading software company, where skilled professionals drive customer success together. Technology meets trust.The landscape of work is evolving and we're looking for visionaries who are passionate about driving business growth through innovation, leveraging AI to enhance customer value.We offer an enterprise...
-
Customer Success Manager
4 weeks ago
Hyderabad, Telangana, India Vistex Full timeDescription:We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the APJ & MENA Region. As a CSM, reporting into the Director of Customer Success, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives.What youll...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Orbcomm Full time US$ 90,000 - US$ 1,20,000 per yearJoin Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Zenoti Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour responsibilities will include:Building value-based customer relationship Gathering intelligent product feedback and recommendations from the customers Developing customer focused processes for ensuring customer success Applying domain expertise to close deals Ensuring high user adoption of customer success management application Implementing...
-
Customer Success Manager
3 weeks ago
Hyderabad, Telangana, India insightsoftware Full timeCore Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Magnitude Software Ind Pvt Full timeJob DescriptionJob DescriptionCore ResponsibilitiesTrusted Advisor & Relationship Management- Act as the primary point of contact and strategic advisor for enterprise customers.- Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.- Lead structured renewal discussions, QBRs (Quarterly Business...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India insightsoftware Full time US$ 90,000 - US$ 1,20,000 per yearJob DescriptionCore ResponsibilitiesTrusted Advisor & Relationship ManagementAct as the primary point of contact and strategic advisor for enterprise customers.Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Innovapptive Full time US$ 90,000 - US$ 1,20,000 per yearCustomer Success Manager Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Medical Job Description About Us At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Innovapptive Full time US$ 1,50,000 - US$ 2,00,000 per yearCustomer Success ManagerLocation: Hyderabad, IndiaEmployment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, MedicalJob Description About UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and...
-
Customer Success Manager
1 week ago
Hyderabad, Telangana, India Innovapptive Full time US$ 90,000 - US$ 1,20,000 per yearCustomer Success Manager Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Medical Job Description About Us At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM...
