
Ticketing Executive For MyHolidays branch in Noida
4 days ago
Job Description: Flight Ticketing Executive
Job Summary:
Responsible for handling customer calls, reservation management, ticketing, reissue processes, email, and chat communications, ensuring accurate processing of bookings and excellent customer service.
Key Responsibilities:-
- Manage and process reservations for flights using Amadeus and Galileo reservation systems.
- Handle ticketing, calling, chat, and reissue of tickets as required through Amadeus and Galileo.
- Respond to customer inquiries via calls, emails, and chats regarding availability, pricing, and booking procedures.
- Coordinate with airlines and other vendors for reservations and cancellations.
- Maintain accurate records of bookings and payments.
- Provide timely updates to customers regarding changes or issues with reservations.
- Resolve customer complaints and issues related to reservations.
- Ensure compliance with company policies and procedures.
Perks and Benefits:
PF/ Insurance/ Free Meal
Contact :- Tanu Thakur (HR
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