Operations excutive for tickets resolution
6 days ago
Company Description
Tumbledry is revolutionizing the laundry industry in urban India by opening live laundry stores providing world-class services within every 3 km radius. In an industry that was 96% unorganized in 2019, Tumbledry has become India's largest laundry and dry clean chain with 1400+ stores across 600+ cities. By leveraging technology and creating mechanism-driven processes, Tumbledry aims to reach every urban Indian household with high-quality and convenient services. The goal is to open 2000 live Tumbledry stores by 2026 to establish a hyperlocal presence PAN India.
Role Description
This is a full-time on-site role located in Noida for an Operations Executive focused on tickets resolution. The Operations Executive will be responsible for handling and resolving store partner's tickets, ensuring efficient operations management, and analyzing operational data. They will also communicate effectively with team members and partners to resolve issues and improve processes.
Qualifications
- Interpersonal Skills and Communication
- Operations and Operations Management skills
- Analytical Skills
- Problem-solving abilities and attention to detail
- Ability to work effectively on-site in Noida
- Previous experience in a similar role is a plus
- Bachelor's degree in Business, Operations Management, or a related field
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