Customer Support Executive

1 week ago

Noida, Uttar Pradesh, India Livekeeping Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Title:


Customer Support Executive



Job Description:


We are seeking a Customer Support Executive for our Noida office. The role involves communicating with customers via phone, chat, or email to address their issues and provide solutions. The ideal candidate should possess excellent communication skills in English and be comfortable working in rotational shifts.



Experience Range:

0 - 3 years



Educational Qualifications:



Any graduation



Job Responsibilities:
  • Talk to customers on phone, chat, or email.
  • Help customers solve their problems or answer their questions.
  • Give correct information in a polite way.
  • Follow up with customers if needed.
  • Work with other team members to solve problems.
  • Make sure customers are happy and satisfied.


Skills Required:



Communication Skills

,

Problem Solving

,

Customer Service

,

Listening

,

Teamwork

,

Learning



Candidate Attributes:
  • Excellent Communication Skills in Hindi and English.
  • Must be comfortable working in rotational shift of 9 hours between 7 AM-11 PM.
  • A positive attitude and good listening skills.
  • 0 to 2 years of experience (Freshers can apply).
  • Ready to learn and grow.


Job Code: KL-E6NQ7DPB

About Us

About Us:

At Livekeeping we believe that is necessary to empower all businessman with useful data which can be gained from Tally. Our goal is to develop new applications and methods to simplify accounting in this new digital world.

Who we are?

We are a dedicated team of innovators and engineers, who recognise the need to transfer useful accounting data across multiple platforms. We have mastered tally and have recognised digital pathways to securely transfer its data across platforms.
Our first product is a mobile application that will digitally enable you to view your entire tally accounting data. This application will provide all useful insights of your business with the help of tally, This quantitative data will enable you to make smarter decisions.

Why Us?

What we do?

Over 18L Tally users don't have all-time access to their accounting data, We aim to solve this problem, go a step further, and let users manage their Tally for their mobile phone. We allow businesses to view, create, share & analyze business entries. Our mobile application will enable businessmen to efficiently utilise their precious time and resources.

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