Customer Support Executive

20 hours ago


Noida, Uttar Pradesh, India iEnergizer Full time ₹ 18,000 - ₹ 23,000 per year

Company Description

iEnergizer is a leading Business Process Outsourcing (BPO) provider specializing in customer management solutions and dedicated to supporting and advocating for clients' brands. The company partners with businesses across various industry verticals, including healthcare, banking, financial services, gaming, publishing, and legal. iEnergizer delivers end-to-end lifecycle customer support services, from sales to customer care, technical support, and back-office operations. With a nimble and customer-focused infrastructure, iEnergizer blends innovation with cost efficiency to ensure exceptional client experience and business outcomes.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Noida. The Customer Support Executive will handle inquiries and resolve issues by providing exceptional customer service through online communication channels. Responsibilities include addressing customer concerns, ensuring customer satisfaction, and delivering prompt and effective technical support. The position emphasizes maintaining a high standard of service and contributing to the overall success of the team.

Qualifications

  • Experience in Customer Support, Customer Service, and Customer Satisfaction
  • Knowledge of Online Support with proficiency in managing digital communication channels
  • Technical Support skills to troubleshoot and resolve product or service-related issues
  • Strong interpersonal and communication skills
  • Ability to work collaboratively in a fast-paced environment
  • Familiarity with CRM tools is a plus
  • Flexibility to work in rotational shifts

Experience Required : 0 to 6 Months .

Skills : Excellent Communication Skills .

Process : Travel

Qualification : Undergraduates/Graduates

Salary : 18k to 23k+ Medical Insurance + PF .

Looking For a immediate joiners only .

Interested Candidate share their CV at /



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