Customer Support Executive

1 day ago

Gurugram New Delhi Noida, India Shining Stars Institution & travels Full time ₹ 2,10,000 - ₹ 4,20,000 per year

Hi Job Professionals

Greetings from Shining Stars

HIRING FOR CUSTOMER SERVICE EXECUTIVE FOR NCR LOCATION

For Noida-

REQUIREMENT - ANY UNDERGRADUATE FRESHER CAN APPLY FOR THIS PROFILE.

Salary - 2 LPA to 3.5 LPA (Depending upon last drawn)

For Gurugram-

REQUIREMENT - ANY UNDERGRADUATE FRESHER CAN APPLY FOR THIS PROFILE.

Salary - 2 LPA to 3.5 LPA (Depending upon last drawn)

For New Delhi-

REQUIREMENT - ANY GRADUATE WITH 1 YEAR EXPERIENCE IN CUSTOMER SERVICE CAN APPLY FOR THIS PROFILE.

Salary - Upto 4 LPA (Depending upon last drawn)

Facilities -

6 days working

Rotational Shift with Rotational Off.

Excellent communication required

Role & responsibilities

  • Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
  • Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
  • Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible..
  • Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.
  • Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

How to Apply:

For any further queries or to get your interview aligned please give a call on

Kaynat OR Vahida connect on this no.

Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

Thanks & Regards

Kaynat Khan

HR-LEAD

ShiningstarsITPL

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