
Team Lead International Voice Process
5 days ago
Role & responsibilities
- Lead a team of 20+ agents in an international voice support environment.
- Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.).
- Coach, mentor, and motivate team members to achieve individual and team KPIs.
- Handle escalations, client interactions, and process improvement initiatives.
- Ensure shift discipline, attendance adherence, and manage team rosters.
- Drive high customer satisfaction and maintain SLA adherence.
- Analyse Shrinkage and attrition management
Preferred candidate profile
-
Voice Process Team Lead
4 weeks ago
Bengaluru, Karnataka, India Trigent Software Private Limited Full timeJob DescriptionJob Description:We are looking for an experienced and motivatedTeam Leadto manage a team of agents in aninternational voice processsetup. The ideal candidate will have prior experience handlinginbound and outbound customer serviceoperations in a BPO or call center environment.Key Responsibilities:- Supervise and mentor a team of voice process...
-
International voice process
5 days ago
Bengaluru, Karnataka, India JobShop Full time ₹ 3,00,000 - ₹ 7,20,000 per yearGreetings from JobShop,We are Indias Largest BPO Recruitment Company.Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat ProcessPlease Call HR Zaan On / Manyata Tech Park / Bhartiya Tech Park : International Voice Process /Non Voice/ Banking ProcessWhitefield International Voice Process, International Non Voice Process, Chat...
-
International Voice Process Executive
3 days ago
Bengaluru, Karnataka, India International Center For Strategic Alliances Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob Summary:We are looking for dynamic and customer-focused individuals to join our International Voice Process...
-
International Voice Process
5 days ago
Bengaluru, Karnataka, India JobShop Full time ₹ 3,24,000 - ₹ 4,62,400 per yearJob Description:Join a Leading UK Banking Voice Support ProcessWork with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore.Call HR Sara On or Role:International Voice Process UK Banking SupportShift:UK Shifts2 Consecutive Week OffsSalary:Freshers: 27,000 Take Home + IncentivesExperienced: 38,000 Take Home +...
-
international voice process
4 days ago
Bengaluru, Karnataka, India Hiring Coach Full time ₹ 3,60,000 - ₹ 5,40,000 per yearJob Title: International BPO Executive – Voice ProcessLocation: Kudlu Gate, BangaloreExperience: 1–3 yearsShift Type: 24/7 Rotational (US/UK/Australia)Job Description:We are looking for experienced BPO professionals for an international voice process.Responsibilities:Handle inbound and outbound international callsDeliver excellent customer supportMeet...
-
Bengaluru, Karnataka, India The International Center For Strategic Alliances Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are hiring for an International Healthcare Voice Process (US Shift)This is a full-time, onsite role based in Hongasandra Village, BommanahalliCandidates will handle international healthcare voice processes, requiring excellent communication skillsFreshers and experienced professionals (up to 40 years) are welcome to applyImmediate joining is available,...
-
International Voice Process Executive
3 days ago
Bengaluru, Karnataka, India JobShop Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob descriptionJoin Indias Largest BPO Recruitment CompanyWe are hiring for multiple top companies across various exciting roles:Positions Available:International Voice ProcessDomestic Voice ProcessInternational Semi Voice ProcessSocial Media EscalationFor More Details Please Call HR Medwin Job Locations & Processes:Whitefield: International Voice Process,...
-
International Voice Process
3 weeks ago
Bengaluru, Karnataka, India Freelancer Sujith Keshav Reddy Full timeJob DescriptionDescriptionWe are seeking a motivated individual to join our team as an International Voice Process Associate. This role involves engaging with customers from various countries and providing them with exceptional service. The ideal candidate will be a quick learner with excellent communication skills, ready to take on challenges in a dynamic...
-
International Voice Process Trainer
1 week ago
Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 5,00,000 - ₹ 12,00,000 per yearShift: Flexible (Should be open to rotational or night shifts) Experience Level: 4+ Years (Minimum 1 Year as Trainer)About the Role:We are seeking a passionate and experienced in Process Trainer with a background in international voice processesThe ideal candidate should have at least 4 years of total experience, including a minimum of 1 year as a process or...
-
Team Lead
19 hours ago
Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob DescriptionWe are looking for a proactive and experienced Team Lead to oversee the quality management of our International Voice Process. The ideal candidate will ensure high-quality customer interactions, adherence to process standards, and continuous improvement in service delivery. You will lead a team of quality analysts and collaborate closely with...