SQL Lead

3 days ago

Chennai, Tamil Nadu, India Movate Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Position -- Permanent

Role – SQL Support Lead

Experience – 10+ Years

Location – Chennai/Bangalore

Work Mode – WFO

Shift – Rotational (Morning, Afternoon, Night)

Key Skills


• 10+ years' database and application development and support experience.


• Proven SQL Language Experience with highly performing SQL.


• Experience developing and troubleshooting SSIS packages.


• Experience developing reports and dashboards using tools like Sisense and SSRS.


• Experience with MS SQL Server.


• Knowledge of Data Modeling concepts.


• Experience with one or more scripting languages (e.g., Python, PowerShell, etc.).

Role & Responsibilities


• Lead the Operations team, driving strategic direction, Job Monitoring, Scheduling, Configuration and Maintenance of Batch Jobs.


• Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience.


• Develop and implement operational processes, guidelines, and best practices to streamline support operations and enhance user satisfaction.


• Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues.
• Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.


• Also help troubleshoot, triage the daily issues and guide the team for any assistance in solving any t ickets.


• Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.


• Create, modify, and troubleshoot SSIS packages, Stored Procedures, SQL Queries, Automation Processes and SQL Jobs with an eye on performance.


• Convert, manipulate and prepare large volumes of data for ingestion into our systems using SQL Server integration tools.


• Create, modify and troubleshoot reporting queries in SQL Server 2019.


• Maintain and support data ingestion tools and automation scripts.


• Manage and resolve data-related issues that are reported by customers and internal employees.


• Conduct quality and business logic checks on all data into and out of systems.


• Maintain high customer satisfaction with customer service, technical and consultative skills, and acquired knowledge of the work product.

Regards,

Shivani

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