Guest Service Associate

7 days ago

Baner, Maharashtra, India The Studs Sports Bar & Grill Full time ₹ 2,00,000 - ₹ 3,00,000 per year

We are having an opportunity for Experienced / Fresher candidate from Hospitality Industry

The Studs Sports Bar & Grill

Job Role: Guest Service Associate / Steward

Job Location: Baner, Pune

Experience: Fresher from Hotel Management ( Diploma / Degree) to 1 year of experience

Interested candidate kindly share with me your updated CV on WhatsApp @

Job Responsibilities -

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Job Types: Full-time, Permanent

Pay: ₹15, ₹24,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Experience:

  • Restaurant: 2 years (Required)

Work Location: In person

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