Assistant Manager
2 weeks ago
Job Purpose
This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity
Duties and Responsibilities
IBA Identification, Management and Deliverables:
1) Screening of potential IBAs basis fitment and profile
2) Fulfilling of required criteria before profile is sent for enrollment
3) Discrepancy resolution with central support team
4) Daily connect with IBAs recruited and update on KPIs
5) Drive IBA Log in and Talk Time metrics
6) Lead and business generation per business plan shared
7) Dynamic allocation of data basis field requirements in co-ordination with central support team
8) Resolve all IBA system issues and queries with central team where required
9) Maintain IBA activation rates over targets rolled out
10) Ensure communication to IBAs on disbursement and earnings
11) Motivate IBAs to qualify for R&R ad grievance addressal
12) Real time co-ordination channel between Sales, IBA and Central support
Systems Understanding & Data Analysis:
- Understanding of CRM & lending system, & Finnone is a must
- Excellent working knowledge of MS Excel
- Dialer understanding specifically in a decentralized telecalling environ
- Tracking all important matrix of business on regular basis
Required Qualifications and Experience
- Should have 1-2 year of Outbound Sales team management experience Prior experience in a sales role in retail lending would be added advantage
- Should have collaborative work style to engage with peers & colleagues across the company
- Excellent Team Management & Interpersonal s
- Exceptionally high motivational levels and need to be a self-starter
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