Business Operations Specialist

19 hours ago

Ghatkopar West Mumbai Maharashtra, India BluHorse Fitventures Private Limited Full time ₹ 3,00,000 - ₹ 5,50,000 per year

About the Role

As a Business Operations Specialist, you'll play a key role in ensuring smooth operations for both our digital platform and on-ground event partnerships. From coordinating with event organizers and managing race listings to ensuring a seamless participant journey, you'll help shape how thousands of athletes experience Race Above.

Key Responsibilities

Platform Operations & Coordination

  • Onboard endurance events (runs, triathlons, obstacle races) onto the Race Above platform.
  • Coordinate with event organizers for ticketing setup, payment reconciliation, and data accuracy.
  • Monitor live event listings, ensure smooth registration flow, and resolve participant queries.

Event Partner & Brand Management

  • Collaborate with event partners and sponsors for platform integrations, branding visibility, and cross-promotions.
  • Support partner activations and manage on-ground touchpoints during Race Above–supported events.
  • Maintain long-term relationships with event organizers and brand partners.

Participant Experience

  • Oversee participant data management, communications, and customer service touchpoints.
  • Ensure a seamless user experience from ticket booking to race-day participation.
  • Work with tech and marketing teams to enhance participant engagement on the app.

Reporting & Operations Excellence

  • Track KPIs like registrations, engagement metrics, and operational efficiency.
  • Manage budgets, vendor coordination, and reporting for key partnerships.
  • Identify and implement process improvements for scalability.

Who You Are

  • Passionate about sports, endurance events, and community-driven experiences.
  • A problem-solver with excellent organizational and multitasking skills.
  • Tech-savvy, data-driven, and comfortable with digital tools and dashboards.
  • A strong communicator who can manage relationships across teams and partners.
  • Open to travel for race-day operations and partner events.

Qualifications

  • Bachelor's degree in Business, Sports Management, or Event Operations.
  • 2–5 years of experience in operations, event management, or platform coordination.
  • Prior experience in the sports, fitness, or startup ecosystem preferred.

What We Offer

  • Opportunity to shape the future of India's endurance sports community.
  • A mix of tech, sports, and event experiences across digital and on-ground formats.
  • Dynamic, growth-oriented environment with a passionate team of doers.

Job Type: Full-time

Pay: ₹300, ₹550,000.00 per year

Work Location: In person

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