Business Operations Specialist

4 weeks ago

Hyderabad Mumbai, India Reuters Full time

Job Description About the role: In this opportunity,Business Operations Specialist,as you will: - Responsible for supporting critical operational areas for professional services including, but not limited to, - order processing, credits, time entry and billing, access requirements, quality assurance, reporting and - governance. - Produce, review and maintain operational documentation and communications. - Participation as assigned team member to triage, route, respond or manage POM information channels at - specific points in time including e-mail, MS Teams, roundtable, verbal, or other flows as needed. - Assist with revenue management items specifically around month end research and resolution - Some degree of creativity and willingness to provide feedback and make suggestions is expected. - Active and timely entries to Operations conversations, tools, and resources. - Strong oral and written communication skills - Participating in special projects and other duties as deemed necessary. About You: You re a fit for the role ofBusiness Operations Specialistif your background includes: - Support key operational areas: order processing, credits, time entry, billing, access, QA, reporting, governance. - Create, review, and maintain operational documentation and communications. - Manage POM channels (email, Teams, roundtables, verbal, etc.) as assigned. - Assist with month-end revenue management tasks and issue resolution. - Contribute ideas and feedback for process improvements. - Maintain active and timely participation in operations, tools, and discussions. - Strong verbal and written communication skills required. - Participate in special projects and other assigned duties. - Good Experience in SAP Tool.

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