Business Operations Specialist

2 days ago

Hyderabad, Telangana, India OTP TalenAqua Private Limited Full time

Job Description: Business Operations Manager / Analyst / Specialist

Position Overview

We are seeking a seasoned
Business Operations professional
with
8–15 years of experience
in managing and optimizing end-to-end operations. The ideal candidate will bring expertise from
Pharma, E-commerce, or Retail industries
, with a proven track record in
process excellence, compliance, internal stakeholder management, and P&L ownership
. This role requires a strategic leader who can balance operational detail with financial accountability, driving efficiency and growth across the organization.

Key Responsibilities

  • Operational Strategy & Execution
  • Lead and oversee
    end-to-end business operations
    , including supply chain, vendor management, compliance, and customer service.
  • Design and implement
    process improvement initiatives
    to enhance efficiency and reduce costs.
  • Align operational workflows with organizational goals and industry best practices.
  • P&L Management
  • Own and manage
    business unit P&L
    , ensuring profitability, cost optimization, and revenue growth.
  • Monitor financial performance, prepare variance analyses, and recommend corrective actions.
  • Collaborate with finance teams to align operational decisions with
    budgetary and financial goals
    .
  • Data & Performance Management
  • Analyze operational data to identify trends, risks, and opportunities.
  • Build dashboards and reports for
    KPI tracking, forecasting, and decision-making
    .
  • Drive ROI-focused initiatives across projects.
  • Compliance & Risk Management
  • Ensure adherence to
    regulatory requirements
    (especially in Pharma and Retail).
  • Establish and monitor
    quality assurance frameworks
    .
  • Mitigate operational risks through proactive planning and audits.
  • Internal Stakeholder Management
  • Act as a
    bridge between leadership and operational teams
    , ensuring alignment on priorities and execution.
  • Partner with HR, Finance, Marketing, Tech, and Supply Chain teams to drive
    cross-functional collaboration
    .
  • Influence stakeholders through
    data-driven insights and strategic recommendations
    .
  • Leadership & People Management
  • Mentor and manage operational teams, fostering a culture of accountability and excellence.
  • Lead change management initiatives to support organizational growth.
  • Build strong vendor and external stakeholder relationships.

Qualifications

  • Education:
  • Bachelor of Technology (B.Tech)
    from
    top-tier colleges/universities
    (mandatory).
  • MBA/PGDM from reputed B-schools
    preferred but not mandatory.
  • Experience:
    8–15 years in
    business operations, process management, or strategy
    , preferably in
    Pharma, E-commerce, or Retail
    .
  • Skills:
  • Strong expertise in
    process optimization, compliance, and operational excellence
    .
  • Proven ability in
    P&L management and financial accountability
    .
  • Proficiency in
    ERP systems, data analytics tools (Excel, Power BI, Tableau), and automation platforms
    .
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to thrive in fast-paced, dynamic environments.

Preferred Industry Background

  • Pharma:
    Regulatory compliance, supply chain management, documentation precision.
  • E-commerce:
    Logistics, vendor management, customer operations, digital workflows.
  • Retail:
    Inventory optimization, sales operations, multi-channel coordination.

Key Attributes

  • Strategic thinker with a
    process-driven and financially astute mindset
    .
  • Strong analytical and problem-solving skills.
  • Ability to balance
    operational detail with big-picture strategy and financial outcomes
    .
  • Proven track record of
    leading teams, managing stakeholders, and delivering measurable results
    .

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