Senior Manager(ZCM)- Collection

2 weeks ago


Mumbai, Maharashtra, India Home Credit Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Key Responsibilities:

  • Develop and implement zonal collection strategies for the Unsecured Loan portfolio.

  • Monitor bucket-wise delinquency trends and drive recovery efforts accordingly.

  • Manage field collection teams and outsourced agencies to ensure effective execution.

  • Ensure adherence to regulatory and internal compliance standards in all collection activities.

  • Conduct regular reviews and audits of collection performance across regions.

  • Coordinate with legal teams for recovery through arbitration, Lok Adalat, and other legal channels.

  • Provide training and support to regional collection managers and field staff.

  • Prepare and present collection performance reports to senior management.

  • Drive digital and data-driven collection initiatives to improve efficiency.

Qualifications & Experience:

  • Graduate/Postgraduate in any discipline. MBA preferred.
  • 10-15 years of experience in collections, preferably in Unsecured Loan or retail lending.
  • Proven track record in managing zonal or regional collection operations.
  • Strong understanding of regulatory guidelines and legal recovery processes.

Skills Required:

    • Leadership and team management
    • Analytical and strategic thinking
    • Excellent communication and negotiation skills
    • Proficiency in MS Office and collection management systems
    • Ability to work under pressure and meet targets


  • Mumbai, Maharashtra, India, Maharashtra Experian Full time

    Job PurposeThe Senior Product Manager for Collections is responsible for developing the product vision and strategy for Experian’s software products and propositions in the EMEA and APAC (EMAP) markets in the Collections domain. They turn these into tangible plans for bringing new / updated products and services to market and are accountable for their...


  • Mumbai, Maharashtra, India Saarathi Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Collections Backend ManagerThe Collections Backend Manager oversees the backend collections team with a focus on optimizing recovery, managing delinquency ratios, minimizing loan losses, and ensuring timely reporting. This role emphasizes process management and compliance.Key Responsibilities:Lead the backend collections unit to achieve performance metrics...


  • Navi Mumbai, Maharashtra, India Tyger Capital Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    The ACM He will be responsible for end-to-end collections strategy and execution across all product lines—Farm Equipment, Commercial Vehicles, MSME, Home Loans, and LAP—covering all delinquency buckets (soft, early, mid, and hard). The role demands strong leadership, cross-functional coordination, and a deep understanding of secured and unsecured lending...

  • Collection Manager

    1 week ago


    Mumbai, Maharashtra, India Airtel Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Airtel Business.Mumbai>Customer Experience.Collections>Collection Manager>MH-Mumbai-Interface BuildingKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of...

  • Collection Manager

    2 weeks ago


    Mumbai, Maharashtra, India Airtel Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Airtel Business.Mumbai>Customer Experience.Collections>Collection Manager>MH-Mumbai-Interface BuildingKey Deliverables • Ensure operational execution of Collection & strategy to reduce Bad debt • Drive High Value Service Experience to increase customer DSO and Revenue from these segments • Drive Compliance Management through continuous education at...


  • Mumbai, Maharashtra, India, Maharashtra Hiranandani Financial Services Full time

    Develop and execute comprehensive collections strategies to optimize the recovery process and reduce delinquency rates.Conduct regular projections and forecasts of collections targets based on historical data, industry trends, and business objectives.Utilize advanced analytics techniques to analyze collection data, identify patterns, and extract actionable...


  • Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DepartmentMarketing | OthersJob posted onOct 14, 2025Employment typePermanentAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United...


  • Mumbai, Maharashtra, India Sbi Cards And Payment Services Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Manager - Regional Collections Manager, Collection Field West About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment...

  • Collections Manager

    7 days ago


    Navi Mumbai, Maharashtra, India UPHILL HR Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role overviewWe are looking for a high-performing Centre Manager to lead our Mumbai collections center. The ideal candidate brings deep experience in managing large-scale Tele-calling teams, is highly outcome-driven, and knows how to build a performance-first culture at the floor level. Prior experience with NBFCs, Banks, or large-scale collections BPOs is...

  • Senior Manager

    7 days ago


    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sub-DepartmentMarketing | Performance MarketingJob posted onSep 17, 2025Employee TypePermanentExperience range (Years)8 years - 14 yearsFunctional AreaMaster Team NameAbout Emeritus & Daskalos:Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships...