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Receptionist-Pandesara

2 weeks ago

Surat, Gujarat, India Aswani Industries Full time ₹ 3,00,000 - ₹ 6,00,000 per year

1. Greet and assist visitors and clients:

  • A warm smile and a welcoming demeanor create a positive first impression.
  • Guide clients and visitors to the appropriate departments or agents.
  • Provide information about available properties and services offered.

2. Answer and direct phone calls:

  • Handle a busy phone system, ensuring calls are directed promptly and efficiently.
  • Serve as a knowledgeable resource for inquiries regarding property listings, appointments, and general information.
  • Employ excellent phone etiquette to leave callers with a favorable impression.

3. Schedule appointments and manage calendars:

  • Maintain a well-organized schedule for real estate agents, ensuring no double bookings occur.
  • Coordinate appointments between clients, agents, and other relevant parties.
  • Use calendar management tools to optimize time management and efficiency.

4. Handle incoming and outgoing correspondence:

  • Sort and distribute mail, packages, and faxes to the appropriate recipients.
  • Draft and send professional emails on behalf of the office.
  • Maintain an organized filing system for physical and digital documents.

5. Maintain office cleanliness and organization:

  • Ensure the reception area and common spaces are tidy and presentable.
  • Arrange for the maintenance of office equipment, such as printers and copiers.
  • Manage inventory of office supplies and place orders as needed.

6. Assist with administrative tasks:

  • Provide administrative support to real estate agents and staff, such as preparing documents, reports, and presentations.
  • Conduct research and gather information as requested.
  • Collaborate with other administrative personnel to streamline office operations.

7. Support real estate agents and staff:

  • Act as a reliable resource for agents, offering assistance with various tasks.
  • Coordinate open houses and property showings, ensuring all necessary arrangements are made.
  • Collaborate with marketing teams to create and distribute promotional materials.

8. Utilize technology and office tools effectively:

  • Proficiently navigate real estate software, customer relationship management (CRM) systems, and office productivity tools.
  • Stay up to date with technological advancements and industry-specific software.
  • Troubleshoot minor technical issues or escalate them to the appropriate IT personnel.