
Dark Store Manager
1 week ago
Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying.
Job Role - Dark Store Manager
Expectation -Manage ordering, indenting, receiving, storage, GRN, billing, and material movement.
Salary - 6 LPA
Location -Nariman Point, Mumbai
Contact -
About the job
Role Overview
The Area Manager will be responsible for the overall operational excellence of assigned
retail stores and the Dark Stores This includes end-to-end oversight of ordering, indenting,
receiving, storage, billing, manpower management, customer experience, and adherence to
company SOPs.
The role requires strong Team Building capabilities with leadership, process orientation, and
cross-functional coordination with internal departments (Maintenance, Licensing, Marketing,
etc.).
Key Responsibilities
Operational Management
· Oversee daily operations of retail stores ensuring smooth functioning.
· Manage ordering, indenting, receiving, storage, GRN, billing, and material
movement.
· Ensure accurate inventory management and timely replenishment of stocks.
· Monitor and drive adherence to company SOPs across all operational areas.
Team & People Management
· Build, Lead, train, and motivate store teams to achieve operational excellence.
· Ensure that the stores are equipped with proper staff members at all time and can
build teams for new units.
· Ensure optimal manpower planning, rostering, and productivity on a regular basis.
Process & Compliance
· Implement and monitor hygiene, safety, and compliance standards.
· Coordinate for timely renewals of licenses and regulatory requirements.
· Ensure 100% adherence to product quality and handling protocols.
Last Mile Deliveries
· Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer
satisfaction.
· Co ordinate with agencies for dedicated last mile bikers and optimal usage of 3PL
App riders.
Cross-Functional Coordination
· Liaise with central teams for maintenance, marketing activations, and real estate
requirements.
· Work closely with procurement, finance, and HR for smooth alignment of processes.
Reporting & Analysis
· Track store performance metrics (sales, shrinkage, wastage, manpower costs,
customer feedback).
· Prepare and present Weekly & Monthly reports as per shared formats.
Candidate Profile
Education & Experience
· Graduate in any discipline. Hotel/ Retail Management Preferred.
· 4-5 years of experience in managing retail operations, distribution centres, or multi-
store formats (FMCG, QSR, Food & Beverages preferred).
Skills & Competencies
· Strong product & process knowledge in retail/food operations.
· Capabilities to manage Blue Collar staff, and build teams
· Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems.
· Analytical mindset with ability to interpret data and drive process improvements.
· Flexibility to travel across assigned stores and DC and other Cities whenever
required.
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