Dark Store Manager

3 days ago

Mumbai, Maharashtra, India Corporate Comrade Consultancy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying.

Job Role - Dark Store Manager

Expectation -Manage ordering, indenting, receiving, storage, GRN, billing, and material movement.

Salary - 6 LPA

Location -Nariman Point, Mumbai

Contact -

About the job

Role Overview

The Area Manager will be responsible for the overall operational excellence of assigned

retail stores and the Dark Stores This includes end-to-end oversight of ordering, indenting,

receiving, storage, billing, manpower management, customer experience, and adherence to

company SOPs.

The role requires strong Team Building capabilities with leadership, process orientation, and

cross-functional coordination with internal departments (Maintenance, Licensing, Marketing,

etc.).

Key Responsibilities

Operational Management

· Oversee daily operations of retail stores ensuring smooth functioning.

· Manage ordering, indenting, receiving, storage, GRN, billing, and material

movement.

· Ensure accurate inventory management and timely replenishment of stocks.

· Monitor and drive adherence to company SOPs across all operational areas.

Team & People Management

· Build, Lead, train, and motivate store teams to achieve operational excellence.

· Ensure that the stores are equipped with proper staff members at all time and can

build teams for new units.

· Ensure optimal manpower planning, rostering, and productivity on a regular basis.

Process & Compliance

· Implement and monitor hygiene, safety, and compliance standards.

· Coordinate for timely renewals of licenses and regulatory requirements.

· Ensure 100% adherence to product quality and handling protocols.

Last Mile Deliveries

· Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer

satisfaction.

· Co ordinate with agencies for dedicated last mile bikers and optimal usage of 3PL

App riders.

Cross-Functional Coordination

· Liaise with central teams for maintenance, marketing activations, and real estate

requirements.

· Work closely with procurement, finance, and HR for smooth alignment of processes.

Reporting & Analysis

· Track store performance metrics (sales, shrinkage, wastage, manpower costs,

customer feedback).

· Prepare and present Weekly & Monthly reports as per shared formats.

Candidate Profile

Education & Experience

· Graduate in any discipline. Hotel/ Retail Management Preferred.

· 4-5 years of experience in managing retail operations, distribution centres, or multi-

store formats (FMCG, QSR, Food & Beverages preferred).

Skills & Competencies

· Strong product & process knowledge in retail/food operations.

· Capabilities to manage Blue Collar staff, and build teams

· Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems.

· Analytical mindset with ability to interpret data and drive process improvements.

· Flexibility to travel across assigned stores and DC and other Cities whenever

required.

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