Operations Executive

4 days ago


Mumbai, Maharashtra, India Zippee Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • We're looking for a talented Operations Executive - Dark Store Operations
  • Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
  • This is an in-person role at our dark store, and you must be based near Andheri East, Mumbai.

Role & responsibilities:

  • Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Mumbai
  • Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
  • Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
  • Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
  • Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
  • Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

  • 3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
  • MUST have strong communication & team management skills
  • You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
  • You must have a local network of dark store/warehousing/operations/last-mile delivery associates.

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