Assistant Manager

2 days ago

Nagpur, Maharashtra, India Impact Solution Full time ₹ 4,20,000 per year

Dear Candidate,

We are looking for a proactive and customer-focused CRM Executive to join our team in Nagpur. The ideal candidate should have more than 1 year of experience in real estate, with strong coordination skills to handle banking/home loan processes, follow up with clients for payments, and support the sales team in post-sales activities.

Key Responsibilities:

  • Coordinate with various banks and financial institutions for home loan sanctions and disbursement releases.
  • Assist clients in processing and completing their home loan documentation.
  • Follow up with clients for payment collection as per the agreed payment schedules.
  • Maintain strong communication with clients for post-booking support and updates.
  • Coordinate with the sales team to ensure smooth handover of client details and support during the post-sale journey.
  • Maintain and update client records and communication history in CRM systems.
  • Handle customer queries and concerns effectively, ensuring high satisfaction levels.
  • Ensure timely processing of agreements, demand letters, and receipts.
  • Generate regular reports related to customer payments, home loan status, and CRM activities.

Key Requirements:

  • Minimum 1 year of relevant experience in the real estate sector (CRM or Sales Coordination).
  • Experience in home loan processing and bank coordination is essential.
  • Strong communication and interpersonal skills.
  • Ability to follow up diligently and professionally with clients and banks.
  • Proficiency in MS Office (Excel, Word, Email).
  • Knowledge of CRM tools/software will be an added advantage.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Provident Fund

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