Telecalling Executive

1 day ago

Katyayani Hospital Gurgaon DelhiNCR, India Emerging Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Summary:

We are looking for a motivated and confident Telecalling Executive to join our team. The role involves interacting with potential or existing customers over the phone to generate leads, promote products/services, handle customer queries, and ensure customer satisfaction.

Key Responsibilities:

  • Make outbound calls to potential customers and explain company products/services.
  • Handle inbound calls and respond to customer inquiries effectively.
  • Generate leads and maintain a database of customer information.
  • Follow up with customers to achieve sales targets and ensure repeat business.
  • Maintain call logs, reports, and follow-up records in CRM or spreadsheets.
  • Understand customer needs and suggest suitable products or services.
  • Meet daily/weekly/monthly call and conversion targets.
  • Coordinate with the sales and marketing teams for effective lead management.
  • Provide feedback on customer preferences and market trends.

Required Skills & Qualifications:

Education: Minimum 12th pass / Graduate in any discipline.

  • Experience: 0–3 years in telecalling, telesales, or customer service (freshers can apply).
  • Excellent communication and interpersonal skills (Hindi/English/regional language).
  • Basic computer knowledge (MS Office, CRM software, etc.).
  • Persuasive and goal-oriented attitude.
  • Ability to handle rejections and stay motivated.

Salary & Benefits:

Competitive salary incentives based on performance.

  • Training and skill development opportunities.
  • Friendly and supportive work environment.
  • Growth and promotion opportunities within the company.
  • Work Schedule: Monday–Saturday, 9:00 AM – 6:00 PM.

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