Urgent hiring For Sales Trainer
16 hours ago
About the Role :
We are looking for a passionate and result-driven Sales Trainer from the BPO industry who can design, deliver, and evaluate training programs that sharpen sales skills, enhance communication, and drive performance excellence. The right candidate will have strong exposure to BPO sales processes, outbound/inbound campaigns, and a proven track record of improving team effectiveness through impactful training.
What We Are Looking For
- Experience: 3-6 years in the BPO industry, with at least 2 years in a sales training role.
- Strong knowledge of BPO sales cycles (domestic/international), customer handling, and objection management.
- Hands-on experience in classroom training, floor coaching, and on-the-job support.
- Excellent communication, presentation, and facilitation skills.
- Ability to design engaging training modules, assessments, and continuous learning interventions.
- Strong analytical ability to measure training effectiveness and link it to performance metrics.
- Positive attitude, approachable personality, and passion for developing people.
Qualifications:
- Graduate in any discipline (mandatory)
- MBA/PGDM preferred (not mandatory)
- Certification in Sales Training / L&D will be an added advantage
What You Will Do ?
- Conduct new hire sales training (voice & non-voice) including product knowledge, soft skills, and sales techniques.
- Deliver refresher training sessions to improve sales conversions and customer experience.
- Coach employees on the sales floor, providing feedback and support for performance improvement.
- Work closely with sales managers and team leaders to identify skill gaps and create targeted training plans.
- Develop training content, role plays, simulations, and e-learning modules tailored to the BPO environment.
- Track training effectiveness by monitoring KPIs such as conversion rate, average revenue per sale, and quality scores.
- Act as a mentor and motivator for new and existing sales executives to achieve targets.
What TYA will Offer ?
- A fast-paced growth environment with opportunities to shape sales training frameworks.
- Exposure to diverse domestic and international BPO sales processes.
- A culture that values innovation, learning, and performance excellence.
- Competitive salary with performance-linked incentives.
- Career growth opportunities in L&D, Sales Excellence, or Training Leadership roles.
- A supportive workplace that encourages continuous development and recognition.
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